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Laings Reviews

https://www.laings.com/contact-us

Established in 1862, today Laings is one of the largest independent retailers of luxury Kitchens, Bathrooms & Bedrooms in the UK

Service

ratings over the past year

Displaying all 43 reviews

Trusted Customer

3 years ago

Always first class - customer service and quality of workmanship and materials is top notch. Have used them 4 times now. My go to company for home improvements.

Trusted Customer

3 years ago

Always first class - customer service and quality of workmanship and materials is top notch. Have used them 4 times now. My go to company for home improvements.

Trusted Customer

3 years ago

Job was done to a very high standard.

It was a first class service. It did take longer than I had anticipated but this was because the Painter and Decorator took time to do a brilliant job.

Dave & Carol Beaton

3 years ago

What Dave & Carol Beaton said about Laings:

We have had excellent service throughout our experience with Laings, right from the early planning stages through to final completion and snagging.

Mr & Mrs Hunter

Banchory

3 years ago

What Mr & Mrs Hunter said about Laings:

Very professional service throughout. All went to plan well organised and coordinated

Mr & Mrs Millar

Ellon

3 years ago

What Mr & Mrs Millar said about Laings:

No room to move

Having room to use toilet wold be a start!

Mark Strachan

Laings

3 years ago

Hello Mrs Millar, Thank you for taking time to give us some feedback. As always we are passionate about our customer feedback as we are continuously looking for ways to improve our service. It would be great to hear more about your experience, and assist if we can. Please send over any further details to reception@laings.co.uk where we would be delighted to assist. We look forward to hearing form you, Kind Regards Kelsie Campbell Front of House & Customer Service Manager

Eric & Kathleen Wilson

3 years ago

What Eric & Kathleen Wilson said about Laings:

Communication from Laings was first class at all stages of the project. The fitter Gordon was excellent in all respects - his manner, his punctuality, his workmanship and his work ethic. The other...

Douglas

Strathdon

3 years ago

What Douglas said about Laings:

Excellent experience

Excellent on two fronts. The on-site trades did an amazingly good job and communicated well about their responsibilities. And overall how I was kept informed of progress was also very well managed.

Mark Strachan

Laings

3 years ago

Hell Douglas, Thank you for your fantastic feedback. We pride ourselves in delivering first class service to all of our valued customers and we are delighted you are happy with your Laings Inspiration to Installation experience. Kind Regards Kelsie Customer Service Manager

Trusted Customer

3 years ago

Very pleased with the good standard of workmanship provided.

We are very satisfied with the professional service provided by the Laing's Team, from planning and co-ordination to installation. Friendly workmen who did a great job.

Trusted Customer

3 years ago

Premium standard!

We embarked on this wanting a premium product and Laings were first on the list due to their reputation. From our first discussion with Ian, our various changes to our requirements, our quote which...

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