flightcatchers.com is an e-commerce company offering online travel products and services including flights, hotels and packages.
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ratings over the past year
Flightcatchers is no longer an active Feefo customer
Displaying all 242 reviews
Trusted Customer
4 years ago
Really amazing
9
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MA
Mohammed Khaled Ahmed
5 years ago
What Mohammed Khaled Ahmed said about Flightcatchers:
Very Very Bad Service Avoid
have to change my review, this company so bad, after you paid for your ticket they don't want to know you, after Qatar red listed ask for refund or rebooking with different airline, since then not...
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Aman
Flightcatchers
5 years ago
Dear Customer,
Thank you for your email. We take customer satisfaction seriously and are glad to hear from you.
First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
To help us route your complaint to the appropriate department who can address your concerns, we'd be grateful if you can provide us with additional details regarding your experience by calling us at 0208 814 6037 or alternatively email: customercare@flightcatchers.com,
We are truly sorry for the inconvenience and hope to offer you better services in the future.
Best Regads
Team Flightcatchers
MA
Mohammed Khaled Ahmed
4 years ago
Thanks to Aman who solve the dispute.
MA
Mohammed Khaled Ahmed
4 years ago
Thanks to Aman, who involved and solved the dispute, got the refund. thank you.
4
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MJ
Masood Javaid
5 years ago
What Masood Javaid said about Flightcatchers:
Best service provided by Mr Kashan
very friendly, quick and cooperative .
i definitely recommend others to buy the ticket from flighcatchers.
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AS
ALEENA SAMMI
5 years ago
What ALEENA SAMMI said about Flightcatchers:
They called back and apologised, that means a lot to me.
I am extremely disappointed with the service given and the lies they tell you just so they can get a booking. but they have fixed the issue and apologised. thank you muneeb x
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Trusted Customer
5 years ago
Kashan was very helpful and very professional.
Very good and helpful
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WS
Waqar’shah
Hertford
5 years ago
What Waqar’shah said about Flightcatchers:
Best travel company in Uk very reliable, friendly and safe - highly recommend to anyone especially ayesha sirtaj
She has wonderful customer service skills ....Excellent...
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MU
muna
5 years ago
What muna said about Flightcatchers:
The agent (Kaleem Ahmed) was so patient. He listened to my requirement carefully. He explained everything clearly which persuaded me to buy the ticket immediately. He is also very polite and very...
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TERESA SMITH
Liverpool
5 years ago
What TERESA SMITH said about Flightcatchers:
They helped me to book my flight and they got a wheelchair for my elderly m
Excellent service I was mixed up with my payment the man was very patient
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SI
SYED ZAFAR IQBAL
5 years ago
What SYED ZAFAR IQBAL said about Flightcatchers:
Good service
0
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MB
MUHAMMAD BILAL
5 years ago
What MUHAMMAD BILAL said about Flightcatchers:
I was served by Shahrukh very polite and calmed guy.
Served by shahrukh who was very polite and professional. Would love to buy tickets from them again.
flightcatchers.com is an e-commerce company offering online travel products and services including flights, hotels and packages. We are a part of Polani Travel Ltd, originally a family-run business established in 1965. Today we have over 50 years of experience and have firmly established ourselves as one of the key players in the UK travel industry.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
flightcatchers.com is an e-commerce company offering online travel products and services including flights, hotels and packages. We are a part of Polani Travel Ltd, originally a family-run business established in 1965. Today we have over 50 years of experience and have firmly established ourselves as one of the key players in the UK travel industry.