How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

First-Rate Maintenance Ltd Reviews

https://www.first-ratemaintenance.com

Rated

Exceptional

Property maintenance services in and around Newcastle upon Tyne.

Service

4.8

119

128

ratings over the past year

Displaying all 286 reviews

Ben

1 day ago

Date of purchase: 02/07/2025

What Ben said about First-Rate Maintenance Ltd:

First class

Extremely friendly fella came round to sort two things. He was considerate when moving things out the way and made sure everything was tidy when he left - he managed to do all of this despite seeming...

Read all

See full customer review

Patrick Joseph Speight

Newcastle

4 days ago

Date of purchase: 29/06/2025

What Patrick Joseph Speight said about First-Rate Maintenance Ltd:

Legend

Sound chap, got the problem sorted and helped sort the bush by jt going the extra step, legend.

See full customer review

Mr Peter Vourdachas

6 days ago

Date of purchase: 27/06/2025

What Mr Peter Vourdachas said about First-Rate Maintenance Ltd:

Great!

Really helpful engineer. Stayed late to ensure we have hot water even offering to come out on his day off to replace a part of our boiler. Great guy 👍🏼

See full customer review

Mr G Smith

South Shields

15 days ago

Date of purchase: 18/06/2025

What Mr G Smith said about First-Rate Maintenance Ltd:

Excellent Tradesman.

This is my first experience of FRM.LTD at this property, this job was resolved on the first visit and what an excellent 👌 job was done. The plumber has done a superb job and was very neat and tidy...

Read all

See full customer review

Mr Mohammed Abdulrahman Alsaedi

Gateshead

16 days ago

Date of purchase: 17/06/2025

What Mr Mohammed Abdulrahman Alsaedi said about First-Rate Maintenance Ltd:

Great man Great maintenance

Mr. Stefano provided excellent service, fixing the issues efficiently and with a great smile. I'm really grateful for his work and professionalism.

See full customer review

Trusted Customer

19 days ago

Date of purchase: 14/06/2025

Highly recommended!

Engineer carried out the annual gas inspection (re. CP12 certificate) efficiently. He was friendly & cheerful & answered my questions. He was observant & methodical, thorough & tidy. He left the...

Read all

See full customer review

Trusted Customer

23 days ago

Date of purchase: 10/06/2025

Outside over flow for up stairs fixed

Great guy explained how he was going to fix the over flow drain for upstairs And guttering was full of leaves etc and down pipe was disconnected had too screw the pipe so the water went down the...

Read all

See full customer review

Bill

Newcastle

23 days ago

Date of purchase: 10/06/2025

What Bill said about First-Rate Maintenance Ltd:

Rental property fixes

Arrived promptly, sorted every issue we had within about half an hour quickly to a great standard

See full customer review

Miss Maxine Kay Morton

New Herrington

28 days ago

Date of purchase: 05/06/2025

What Miss Maxine Kay Morton said about First-Rate Maintenance Ltd:

Great service, cheerful staff

What a lovely man (from sardinia, sorry didn't get his name). So cheerful and pleasant. Well-mannered and helpful. He has done a great job fixing 5 separate things today. Nothing was a problem. ...

Read all

See full customer review

Trusted Customer

1 month ago

Date of purchase: 03/06/2025

Kitchen

They were commited to finish my kitchen. It took 6 days to asemble my kitchen. They work from 9ish to 4ish minimal breaks. They installed kitchen fantadtically.

See full customer review

Not received a review invite?

About First-Rate Maintenance Ltd

First Rate Maintenance Ltd. provides both planned and reactive maintenance services, from repairing blinds and fixing toilet seats, to plastering damaged walls, decorating, responding to leaks, and replacing damaged flooring.

Read all

0191 243 1000

101 Percy Street, City Centre, Newcastle upon Tyne, Tyne and Wear, NE1 7RY, United Kingdom