The service staff is polite and knowledgeable and each time I called in, the waiting time is acceptable too. Hope the company can ensure that their staff continue to keep up to gold standard.
What LAM YEONG YEE said about DirectAsia Insurance:
A Standout Among Peers
Very professional, patient and helpful, ended up paying more than I wanted, due to upgrading of my plan.
Your customisation of NCB 60%, senior citizen, front camera, low milage, zero excess and...
The premium are relatively lower compared to the other providers. The customer service staff is patience and explained the policy in details, he is responsive and efficient in addressing on my...
I bought a travel insurance which i keyed in the wrong date and wrong zone. I called within the 3 days and the operator swiftly cancelled it so that I can buy again!
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