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Cover4Rentals Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cover4rentals | Feefo

Displaying all 1,200 reviews

Conor Graham

Camberley

7 days ago

Date of purchase: 06/05/2025

What Conor Graham said about Cover4Rentals:

Really frustrating and slow service

The company just seems to be shambolic at the moment. Taking out the insurance was easy and a fair price, and the claim was approved within about 2 weeks. Everything after that has been really bad....

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Charli

Cover4Rentals

2 hours ago

Hi Conor, Thank you for your feedback, I'm sorry to hear that you're unhappy. I can see that the reason for the delay was because we had been given the incorrect payment details when the claim was submitted, my colleague also tried to reach out to contact you after we initially tried to make the claim payment on the 5th. Once you had provided us with the correct details we had replied the same day to let you know when the payment would be released again. Kind regards, Charli.

Conor Graham

35 minutes ago

Hi Charli, I never received any contact from you in any way that was identifiably you. I received 1 phone call from an unknown number that I missed, which I then couldn’t call back (it didn’t accept incoming calls). I don’t understand why you couldn’t contact me via email, instead of just waiting for me to contact you. Either way I have received the payment now at least

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Antonino Cassata

3 hours ago

Date of purchase: 02/07/2025

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Trusted Customer

3 hours ago

Date of purchase: 19/06/2025

Look like a good customer service.. I did not have any claims though

Prompt and dealt with questions

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Juan José Rodríguez Pérez

3 hours ago

Date of purchase: 03/07/2025

What Juan José Rodríguez Pérez said about Cover4Rentals:

La comunicación es muy lenta

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Dave

Newcastle

19 hours ago

Date of purchase: 03/07/2025

What Dave said about Cover4Rentals:

Online chat employees see customers as an inconvenience

Unfortunately very poor service when getting in touch by online chat. I was advised to fill in an online form but when I explained that the form would not work for me I got this response: I've tested...

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Charli

Cover4Rentals

2 hours ago

Hi David, Thank you for your feedback, I'm sorry to hear that you have been unhappy with our customer services. I will look into this for you, and contact you via email as soon as possible. Kind regards, Charli.

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Colin Jacox

20 hours ago

Date of purchase: 03/07/2025

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Keith Leggett

Essex

20 hours ago

Date of purchase: 03/07/2025

What Keith Leggett said about Cover4Rentals:

Good company

Very easy to use and book Hope I do not need to claim but if I do I feel confident It will be easy and sorted out by Eversure

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Trusted Customer

1 day ago

Date of purchase: 02/07/2025

Excellent Service

Simple website to navigate, everything explained very clearly. Premium is very fair.

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Trusted Customer

2 days ago

Date of purchase: 30/06/2025

Fair price for good cover

Easy to use website and a very reasonable price especially when compared to the rip-off prices the car hire companies charge.

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Philip Williams

Monmouthshire

2 days ago

Date of purchase: 01/07/2025

What Philip Williams said about Cover4Rentals:

Totally satisfied.

The process for insurance cover was extremely straightforward along with a competitive quote in which I was totally satisfied with and would not hesitate to recommending Cover4rentals.

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About Cover4Rentals

We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.

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01483 347333

Eversure Limited, Bury House, 1-3 Bury St, Guildford, Surrey, GU2 4AW, United Kingdom