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Condor Ferries Reviews | Customer Service Reviews for https://www.feefo.com/reviews/condor-ferries | Feefo

Displaying all 4,570 reviews

Pierre Herve

Island

19 days ago

Date of purchase: 17/05/2025

What Pierre Herve said about Condor Ferries:

Brittany Ferries Islander scores top marks.

The crossing from Guernsey to France (Saint-Malo) on the Islander plus the return journey on the same ship a week later was most enjoyable, comfortable and relaxing. The ship is clean, spacious and...

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Trusted Customer

20 days ago

Date of purchase: 17/05/2025

Brilliant experience

Very easy process, car well parked, nice food and drinks

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Trusted Customer

20 days ago

Date of purchase: 16/05/2025

Lack of car access

Have used the Voyager Poole to Guernsey ferry on 4 occasions, While ge erally the trips have been enjoyable, there are 1 or 2 Caveats: 1, The Crossing Time is not 3hrs, but at least 3h 30 mins. 2 The...

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Trusted Customer

21 days ago

Date of purchase: 16/05/2025

Very good . On time , staff very friendly and helpful.

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21 days ago

Date of purchase: 16/05/2025

What J said about Condor Ferries:

Really pleased you have introduced pet friendly cabins

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Trusted Customer

23 days ago

Date of purchase: 14/05/2025

Good

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Trusted Customer

23 days ago

Date of purchase: 17/05/2025

Excellent.

Excellent service. Comfortable cabin

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Trusted Customer

23 days ago

Date of purchase: 16/05/2025

Brilliant crossing to Guernsey and back from Poole

Excellent service. Staff were very polite and friendly. Car loading process was very well organised and stress free. Ferry was clean and comfortable. Departure and arrival times were on schedule. ...

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Bryan Reed

Totland Bay

24 days ago

Date of purchase: 16/05/2025

What Bryan Reed said about Condor Ferries:

Great trouble free crossing

Was nice and smooth and staff were excellent

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Trusted Customer

26 days ago

Date of purchase: 16/05/2025

Good crossings exept...

On the way back we were first in the harbor waiting the hours. Arriving in st Malo we were one of two cars last from ship. We do not like that humor. Btw we don't need you to explain the proces.

Carol

Condor Ferries

25 days ago

Thank you for your feedback. We're glad to hear you had good crossings overall, though we're sorry to learn about the delay and disembarkation experience in St Malo. We understand how frustrating that can be and appreciate you sharing your honest thoughts. Your comments have been noted and will be passed on to the relevant team. We hope to welcome you on board again under better circumstances. Kind regards Carol Customer Relations

Trusted Customer

24 days ago

Thank you for your message without the standard explanation. I appreciate it very much. I hope for a more focused solution in the future. kind regards

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About Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

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01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom