Zoe helped me with my shipping address issue and took care of everything. Great service!
Julie
Refreshment Shop
1 day ago
Hi Gloria, thank you for your lovely feedback. I'm pleased to hear you were happy with the service my colleague Zoe provided, she's certainly an asset to our team! I will of course relay your feedback and we look forward to speaking to you again in the future.
Product reviews
Julie
Refreshment Shop
1 day ago
Thank you, Gloria, your feedback is much appreciated.
Order sent out quickly although the package arrived damaged as the box was too big for the goods.
ZOE
Refreshment Shop
9 days ago
Thankyou for your feedback, Apologises that the external packaging arrived damaged. I have provided feedback to our warehouse team to avoid this in the future
Product reviews
ZOE
Refreshment Shop
9 days ago
Thankyou for your feedback, Following the launch of our new website, we are currently working on revamping our newsletter which is how the discount codes are distributed. We hope to have this up and running again shortly.
Friendly helpful person answered the telephone. Everything made easy and standard delivery was very very quick. Happy all round and will order again and recommend to two of my neighbours to whom I...
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ZOE
Refreshment Shop
1 month ago
Thankyou for your lovely feedback and recommendation to your neighbours. We are glad we are exceeding your service expectations and look forward to hearing from you soon
Product reviews
ZOE
Refreshment Shop
1 month ago
I'm glad to hear that you love our decaf coffee bags. Unfortunately at present we don't offer split boxes but this is definitely feedback we can put forward to our buying team for in the future
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Andrea
Belfast
2 months ago
Date of purchase: 09/05/2025
What Andrea said about Refreshment Shop:
Top class service items arrived when they said they would
ZOE
Refreshment Shop
1 month ago
Thankyou for your lovely feedback. I'm glad your order arrived as expected
Product reviews
ZOE
Refreshment Shop
1 month ago
I'm glad to hear you are enjoying your coffee with us
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
