Wrong order
I sent them an e-mails and there was no response!Please use this space to let us know what you think
Cliente fiável
12 years ago
Wrong order
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning,
Thankyou for your feedback. Please accept my sincere apologies over any inconvenience this may have caused.
Here at The Post Office Shop, we take our Customer Experience very seriously and receiving incorrect items in your order needs to be addressed.
Can you please advise me what items you received incorrectly?
Kind Regards,
Sally
Post Office Shop Customer Care Team
Easy to order but poor on delivery. Paid for next day delivery on Thursday, but didn't arrive until Tuesday. Subsequent response was fine, I think (I believe the charge for premium delivery was...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Frank,
Thankyou for your feedback. Please accept my sincere apologies regarding the inconvenience caused by receiving your items later than expected.
Upon investigating your order, I can see that your delivery charge was refunded on 16.10.2013 as we did not fulfill our delivery within the designated timescale.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Initial ordering and shipping was a good experience but let down by packaging of goods.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Bliss,
Thankyou for your feedback. Firstly, please accept my apologies regarding the condition in which your visitors book was received.
Here at The Post Office Shop, we strive to provide our customers with the best order experience possible and I admit that receiving your visitors book in this condition is unacceptable.
In light of this, I have requested that a replacement visitors book is sent to you free of charge and ensure that it is packed to prevent damages in transit.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
