Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

WSL Will Writing Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 3,140 comentários

Mrs Colston

Verificado pela Feefo

7 years ago

O que Mrs Colston disse sobre WSL Will Writing:

Very professional but able to explain things clearly in layman terms so I could understand the process. She was also able to answer all my questions and explain things I had to do.

Beth

WSL Will Writing

7 years ago

We aim to avoid complex legal jargon, so that’s great to hear. Beth, Customer Services.

Mrs Perry

Verificado pela Feefo

7 years ago

O que Mrs Perry disse sobre WSL Will Writing:

Excellent service and advice

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to share your feedback. Beth, Customer Services.

Mr and Mrs Hubbard

Verificado pela Feefo

ME5 9RB

7 years ago

O que Mr and Mrs Hubbard disse sobre WSL Will Writing:

We were not told that a different person was coming and he arrived 20 minutes early. The process was efficient but he talked so rapidly it was diffict to keep up initially and he was concerned about...

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Beth

WSL Will Writing

7 years ago

Please accept my apologies as it is our policy to call clients to inform them if their consultant has been changed, but on this occasion it looks as though it was overlooked. Unfortunately, the consultant who was meant to be coming to your home was taken ill unexpectedly. I have passed this to the relevant team for investigation. Beth, Customer Services.

Mr Scott and Miss Scart

Verificado pela Feefo

7 years ago

O que Mr Scott and Miss Scart disse sobre WSL Will Writing:

Great

Beth

WSL Will Writing

7 years ago

Thank you for the five star review. Beth, Customer Services.

Cliente fiável

Verificado pela Feefo

7 years ago

Excellent

Very Good

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to share your review. Beth, Customer Services.

Mr Aukin

Verificado pela Feefo

7 years ago

O que Mr Aukin disse sobre WSL Will Writing:

The service was outstanding. Really good advice and guidance. Would definitely recommend to a friend.

Beth

WSL Will Writing

7 years ago

Thank you for your feedback, I’m delighted to hear that you were happy with the advice and guidance you received. Beth, Customer Services.

Cliente fiável

Verificado pela Feefo

7 years ago

Excellent

The representative arrived on time. Was informative, knowledgeable, courteous and explained the process in detail.

Beth

WSL Will Writing

7 years ago

I’m glad to hear your consultant was all of the above, I will be sure to pass on your feedback. Beth, Customer Services.

Mr and Dr Ruddick

Verificado pela Feefo

7 years ago

O que Mr and Dr Ruddick disse sobre WSL Will Writing:

Excellent service

A strangely enjoyable experience. Matthew was friendly, informative and easy to talk to. He provided us with all the information we needed and clearly had a lot of experience. Thank you.

Beth

WSL Will Writing

7 years ago

I’m delighted that you found your appointment enjoyable! I will be sure to pass on your review to Matthew. Beth, Customer Services.

Ms Hodson

Verificado pela Feefo

Horsham

7 years ago

O que Ms Hodson disse sobre WSL Will Writing:

Excellent personal service

Mark listened and advised with good authority he is likeable and easy to understand making the whole process really straightforward. I would definitely recommend him to anyone considering making a...

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Beth

WSL Will Writing

7 years ago

We aim to make the process as straightforward as possible, so that is great to hear. I will be sure to pass on your wonderful comments to Mark. Beth, Customer Services.

Cliente fiável

Verificado pela Feefo

7 years ago

Good clear phone conversation

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to leave a review. Beth, Customer Services.

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WSL Will Writing Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?