Deceptive, misleading company that make cancellation extremely difficult and stressful.
Avoid at all costs.
Christian Evans
The Westminster Collection
20 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Avaliações de produtos
Christian Evans
The Westminster Collection
20 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Data de compra: 03/04/2026
0
Partilhar
MC
Mr C Coldwater
Verificado pela Feefo
GBR
23 days ago
O que Mr C Coldwater disse sobre The Westminster Collection:
As before, they sign you up to a subscription without making it clear that's what they're doing.
Sally
The Westminster Collection
23 days ago
Hi. I'm sorry to hear you feel this way. If you don't wish to subscribe to monthly collections just simply let us know after you have received your first delivery, and we will be happy to carry out your instructions.
If you're ordering online contact customer service to let us know or visit www.westminstercollection.com/help/my-collections once you've received your order. Thanks, Sally
Hi. We’re sorry to hear about your concerns.
We always aim to make any subscription details clear at the point of ordering, so it’s disappointing to hear this wasn’t your experience.
To reassure you, you can manage or cancel any subscriptions directly within your online account. You can also remove your card details there at any time.
If you need any help with this, please don’t hesitate to get in touch and we’ll be happy to assist. Sally
Avaliações de produtos
Sally
The Westminster Collection
23 days ago
Hi.
Data de compra: 09/04/2026
0
Partilhar
MD
Mr DE Dolling
Verificado pela Feefo
GBR
23 days ago
O que Mr DE Dolling disse sobre The Westminster Collection:
Hi . We’re really sorry to hear about your experience and understand how frustrating this must have been, especially with the issues ongoing for some time.
Thank you for bringing this to our attention. So we can get this resolved for you as quickly as possible, please email us with details of the pages you require and we’ll be more than happy to assist further.
We truly appreciate your patience and look forward to putting this right for you.
Hi. Thank you so much for your kind feedback!
We’re delighted to hear that you’re pleased with your Spitfire coin and that it’s met your expectations. It’s a truly iconic design, and we’re glad it’s found a place in your collection.
Thank you again for taking the time to share your thoughts – it’s very much appreciated.
Data de compra: 08/04/2026
0
Partilhar
MT
Ms E Taylor
Verificado pela Feefo
GBR
23 days ago
O que Ms E Taylor disse sobre The Westminster Collection:
Quick delivery, good choices, good packaging
Sally
The Westminster Collection
23 days ago
Hi. Thank you for your lovely feedback!
We’re really pleased to hear you were happy with the delivery, selection, and packaging. It’s great to know everything arrived just as it should.
We appreciate you taking the time to share your experience. :) Sally
Avaliações de produtos
Data de compra: 08/04/2026
0
Partilhar
MR
Ms S Reading
Verificado pela Feefo
GBR
23 days ago
O que Ms S Reading disse sobre The Westminster Collection:
I've just left the review. I had already contacted Westminster Coin over a week ago but they have never contacted me back.
It's not worth the money I have paid and I would like it to be collected...
Saiba mais
Sally
The Westminster Collection
23 days ago
Hi. We’re sorry to hear that you’re disappointed with your purchase.
We’ve sent you an email today to help resolve this for you, as we haven’t received any previous emails from you. Please do check your inbox (and junk folder, just in case), and we’ll be happy to arrange the return and refund for you as quickly as possible.
We look forward to hearing from you soon so we can put this right. Sally
Avaliações de produtos
Data de compra: 08/04/2026
0
Partilhar
MV
Mrs A Valkova
Verificado pela Feefo
GBR
23 days ago
O que Mrs A Valkova disse sobre The Westminster Collection:
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
