It was easy to cancel my subscription but I did not ask them to give me a subscription in the first place.
Christian Evans
The Westminster Collection
5 months ago
Hi, thanks for your review. I’m pleased the cancellation process was simple, although I’m sorry the subscription details didn’t come across clearly at the time of ordering.
Kind regards,
Christian
Avaliações de produtos
Christian Evans
The Westminster Collection
5 months ago
Hi, I’m sorry the subscription details didn’t come across clearly. This information is provided on the product page and in the order confirmation emails for a subscription product, however, I’m sorry this wasn’t clear. As multiple pin badges were ordered, this started more than one subscription, which is why you received several parcels.
I can see the subscriptions have now been cancelled, and any unwanted items can be returned free of charge using the details on the invoice.
Kind regards,
Christian
Data de compra: 04/03/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
5 months ago
all good
Avaliações de produtos
Data de compra: 23/03/2026
0
Partilhar
MC
Mrs LC Collier
Verificado pela Feefo
5 months ago
O que Mrs LC Collier disse sobre The Westminster Collection:
I generally get pretty good service from Westminster, although sometimes orders can take an age to come through. Otherwise, products on offer are second to none. There has only been extremely rare...
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Christian Evans
The Westminster Collection
5 months ago
Hi, thanks for the rating — I’m really pleased to hear you continue to receive good service overall and that any issues have been handled quickly and professionally when they’ve arisen.
I appreciate your feedback around delivery times and presentation on occasion, and I’m sorry when these haven’t met expectations. It’s helpful to hear this, and I’m glad those instances were resolved promptly.
Kind regards,
Christian
Avaliações de produtos
Data de compra: 23/03/2026
0
Partilhar
MP
Mr A Proctor
Verificado pela Feefo
GBR
5 months ago
O que Mr A Proctor disse sobre The Westminster Collection:
One word POOR still not recieved coins after 4 weeks of waiting but not only that they have taken another payment for something that im unaware of ive questioned the extra payment and apparently ive...
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Christian Evans
The Westminster Collection
5 months ago
Hi, I’m sorry for the concern this has caused. Your order was placed on 22/03 and dispatched on 26/03, so it is still within the expected 10 working day delivery window, although I understand it’s frustrating not to have received it yet. If the item hasn’t arrived by 10/04, please contact us at enquiries@westminstercollection.com - this extended time is due to the Bank Holiday.
To clarify, only the initial order has been charged for. While the item is part of a subscription, no further payments have been processed. As the first item has now been sent, the subscription can be cancelled through your online account by heading to “My Subscriptions”..
I hope this helps clarify the current situation with your order and subscription.
Kind regards,
Christian
Avaliações de produtos
Christian Evans
The Westminster Collection
5 months ago
Hi, I’m sorry for the concern this has caused. Your order was placed on 22/03 and dispatched on 26/03, so it is still within the expected 10 working day delivery window, although I understand it’s frustrating not to have received it yet. If the item hasn’t arrived by 10/04, please contact us at enquiries@westminstercollection.com - this extended time is due to the Bank Holiday.
To clarify, only the initial order has been charged for. While the item is part of a subscription, no further payments have been processed. As the first item has now been sent, the subscription can be cancelled through your online account by heading to “My Subscriptions”..
I hope this helps clarify the current situation with your order and subscription.
Kind regards,
Christian
Data de compra: 22/03/2026
0
Partilhar
MH
Mr R Hamilton
Verificado pela Feefo
GBR
5 months ago
O que Mr R Hamilton disse sobre The Westminster Collection:
I got the coin no problem, it wasn't damaged and it has.Got Good detail
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
