They have kept us upto date with everything we purchased and answered emails straight away
Avaliações de produtos
Bex
The Westminster Collection
6 years ago
Hi there, thank you for taking the time to complete our survey.
I am sorry to hear that our product was not quite up to your expectations, we do our best to try and provide the best images and specifications to provide customers with clear details as we understand tat you are unable to view what you are buying in the flesh.
We do offer a 30 day money back guarantee should you prefer to return the item to us for a full refund, details of how to return can be found at www.westminstercollection.com/help.
Thank you again.
Kind regards,
Rebecca.
Data de compra: 15/05/2020
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre The Westminster Collection:
A brilliant service easy ordering prompt delivery excellent.
Avaliações de produtos
Data de compra: 15/05/2020
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
Market Rasen
6 years ago
O que Trusted Customer disse sobre The Westminster Collection:
Orders are dealt with well, but having said numerous times that i am only interested in UK coins, I get innumerable "offers" etc for foreign coins or postage stamp covers. This causes unnecessary...
Saiba mais
Avaliações de produtos
Data de compra: 08/05/2020
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
Fast delivery
Avaliações de produtos
Data de compra: 08/05/2020
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre The Westminster Collection:
I’ve ordered two coins only got one and that had to go back as had scratches all over the face, also have not got a new one to replace it yet. While I know that there will be a delay but think it has...
Saiba mais
Bex
The Westminster Collection
6 years ago
Hi there, thank you for taking the time to complete our survey.
I am sorry to hear your original delivery arrived incomplete and damaged. I can advise that a replacement delivery has been sent to you on 28th May and should arrive with you shortly.
Further to this, to ensure you have the 2 originally requested I have arranged a further medal to be sent to you today, this should arrive within the next 3-58 working days.
Kind regards,
Rebecca.
Avaliações de produtos
Data de compra: 08/05/2020
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
I have purchased from Westminster for some time now and have always received a good service.
Hi there, thank you for taking the time to complete our survey.
I am sorry to hear you are disappointed with your purchase from us on this occasion, we do try and provide clear images and specifications to provide as much detail as possible.
We are aware that purchasing items without seeing them can be result in the item not being quite as expected. To ensure that you have time to review your item within your home, we do offer a 30 day money back guarantee should it not quite be what you expected. Information relating to this can be found on the reverse of the invoice.
Again, thank you for your feedback.
Kind regards,
Rebecca
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
