Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Wendy Wu Tours Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 188 comentários

JeffreyEverett

Verificado pela Feefo

21 days ago

O que JeffreyEverett disse sobre Wendy Wu Tours:

Our needs were considered and met

Amanda Bruno

Wendy Wu Tours

20 days ago

Dear Jeffrey, Thank you for your 5-star review. I am sure our team will appreciate your feedback. Looking forward to welcome you on the tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 19/06/2026

DiReynolds

Verificado pela Feefo

AUS

26 days ago

O que DiReynolds disse sobre Wendy Wu Tours:

Excellent service & follow up

Amanda Bruno

Wendy Wu Tours

25 days ago

Dear Customer, Thank you so much for your 5-star rating and kind review. I am sure our team will be thrilled to read your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 18/06/2026

Paul Pellarini

Verificado pela Feefo

AUS

28 days ago

O que Paul Pellarini disse sobre Wendy Wu Tours:

Great Experience

Prompt, professional and helpful at every level. Will accommodate special requests and nothing is a problem for them. Very satisfied with the support I've received.

Amanda Bruno

Wendy Wu Tours

25 days ago

Dear Customer, Thank you for your wonderful review. Our team will be very pleased to hear your feedback. Looking forward to welcome you on the tour! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 28/05/2026

Cliente fiável

Verificado pela Feefo

1 month ago

Malaysian Journey

Service has been good. Tour is at end of October, am looking forward to it. Petra was very helpful when we had queries

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your lovely feedback. I am sure Petra will be happy to hear your comments. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 01/06/2026

Cliente fiável

Verificado pela Feefo

1 month ago

Thorough and timely communication

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your 5-star review. I am sure our team will be happy to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 17/06/2026

Lena

Verificado pela Feefo

AUS

1 month ago

O que Lena disse sobre Wendy Wu Tours:

Communication with Wendy Wu service agent

Once I was in contact with a service agent, the service was very good. However, prior to me making the contact by phone, I had tried to communicate with an agent via email and did not receive a...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Lena, Thank you for your feedback. I am pleased to hear that service provided to you by our Reservations Team was very good. However, it is concerning that you have not received replies via email. Please accept my apologies for that. May I please ask you what email address have you sent your enquiries to? If there is an issue with our emails, that needs to be looked at by IT department. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 09/06/2026

Trusted Customer

Verificado pela Feefo

AUS

1 month ago

O que Trusted Customer disse sobre Wendy Wu Tours:

Great company

Helpful, informative, considerate and knowledgeable.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your kind 5-star review. I am sure our team will be glad to get your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 15/06/2026

Ricardo

Verificado pela Feefo

AUS

1 month ago

O que Ricardo disse sobre Wendy Wu Tours:

Stress-Free and Professional Travel Planning Experience

Excellent experience booking my forthcoming China trip with Wendy Wu Tours. A big thank you to Zoe and Bella for being incredibly helpful and responsive throughout all my inquiries and the booking...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your wonderful feedback and 5-star rating. I am sure that both Zoe and Bela will be thrilled to hear your comments. Your China adventure awaits you :) Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 05/06/2026

MichaelGrumpa

Verificado pela Feefo

AUS

1 month ago

O que MichaelGrumpa disse sobre Wendy Wu Tours:

First Class Exceptional Customer Service Service

I rang Wendy Wu to enquire and possibly book our next trip to China. The consultant's name was Kylie and she answered all our initial questions and proceeded with the booking in a clear concise,...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Michael, Thank you kindly for your 5-star review. I am sure Kylie will be delighted to hear your feedback and recommendation. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 09/06/2026

Cliente fiável

Verificado pela Feefo

1 month ago

Very good. Consultant was receptive and understanding of my concerns and questions.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank so much for your 5-star rating and lovely comments. I am sure our team will be thrilled to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Data de compra: 12/06/2026

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

Wendy Wu Tours Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?