Volvo Car Insurance já não é um cliente ativo da Feefo
A apresentar todos os 432 comentários
Cliente fiável
Verificado pela Feefo
2 years ago
the process could have been easier
I was not kept as well informed as to the progress of my claim by my claim handler and he didn't call back when he said that he would.
Customer Care
Volvo Car Insurance
2 years ago
Many thanks for providing such valuable feedback.
I am so sorry that on this occasion our normal high level of service was not met and that you were not kept up to date with regular communication and your calls not returned. We do take this very seriously and will be addressing this with the file handlers and their line managers to ensure that this poor level of service is addressed. Once again, many thanks for bringing this to our attention.
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 years ago
Generally very happy
Very well in general
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 years ago
An excellent professional service
Kept me updated along the way and returned my car in a showroom condition
0
Partilhar
ER
Eric
Verificado pela Feefo
Wimborne, Dorset
2 years ago
O que Eric disse sobre Volvo Car Insurance:
Yet to confirm you have accepted a no-fault claim.
Accident report forms did not have a return envelope, hence wrong address used initially and forms returned!
Accident team could only return call...
Saiba mais
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 years ago
Very smooth experience. Everything happened with no fuss
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 years ago
Unnecessary
Poor quality hire car
Need better communication
1
Partilhar
RO
Robert
Verificado pela Feefo
Bridgnorth
2 years ago
O que Robert disse sobre Volvo Car Insurance:
Not impressed at all
I thought the claim took far too long ( nobody else was involved & I had a high excess to contribute) plus I had to chase my claim up 3 times, which means being on hold to 3 different parties. Volvo...
Saiba mais
1
Partilhar
Cliente fiável
Verificado pela Feefo
2 years ago
Very helpful and efficient friendly staff
Very efficient and staff very helpful throughout a difficult time.
0
Partilhar
AN
Andrew
Verificado pela Feefo
Badluarach
2 years ago
O que Andrew disse sobre Volvo Car Insurance:
Excellent service
Excellent service and communication. Vehicle recovered, repaired and delivered. Hire car available from day one until my vehicle repaired and returned
0
Partilhar
CA
Carole
Verificado pela Feefo
Dundee
2 years ago
O que Carole disse sobre Volvo Car Insurance:
Excellent service from the start and most efficient, repair done to a high standard and in a short period of time,
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
