Whenever I needed to contact Viva there was always someone available to talk to promptly and efficiently.
Viva Holidays
Viva Holidays
8 years ago
Thank you for your valuable feedback.
Avaliações de produtos
Data de compra: 01/06/2018
0
Partilhar
Cliente fiável
Verificado pela Feefo
8 years ago
I've rated as a 4 based only on the 2xhotels we used, 1st in Rome the 2nd in Florence, I do not feel on both visits the hotels warranted the 4* status. The hotel in Venice was very good worthy of a...
Saiba mais
Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback , we will take your feedback regards to the star rating and will pass it on to our Sales manager.
My trip was advertised on Secret Escapes. Was a little apprehensive as not booked with them before. No need to have worried as the service I received was excellent. It was a two centre break with...
Saiba mais
Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Very prompt courteous service, even when I kept changing my hotels they were happy to oblige in order to give me the holiday I wanted. Good value for money also. Would recommend
Actually it was excellent. The staff advised me at every stage after the purchase and kept me informed. I particularly liked the fact they took on board my preferences and worked hard to ensure I...
Saiba mais
Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Avaliações de produtos
Data de compra: 11/06/2018
0
Partilhar
Cliente fiável
Verificado pela Feefo
8 years ago
Everything went well except for the fact that the New york hotel had booked only one room for my daughter and myself so they had to find my daughter another room which was on a different floor and...
Saiba mais
Viva Holidays
Viva Holidays
8 years ago
We are sorry to hear about the room issue but we pleased to hear that you had an overall good booking experience. We rely on such comments to allow us a real insight into the service we provide.
Very informative from start to finish. I told them what I thought I wanted and they put a package together to suit my needs. Nothing was too much trouble. I’ve already recommended them to a friend...
Saiba mais
Viva Holidays
Viva Holidays
8 years ago
Thank you Sandra for your valuable feedback.
Avaliações de produtos
Data de compra: 27/05/2018
0
Partilhar
TM
Tracy Elizabeth Milward
Verificado pela Feefo
8 years ago
O que Tracy Elizabeth Milward disse sobre Viva Holidays:
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
