Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Vintage Travel Comentários

http://www.vintagetravel.co.uk

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Cliente fiável

12 years ago

Good web site, good qualiy properties, efficient staff. We have used Vintage Travel every year…

Good web site, good qualiy properties, efficient staff. We have used Vintage Travel every year for 6 years and have always been satisfied.

Cliente fiável

12 years ago

We have used Vintage Travel for our last two summer holidays, are currently booking for…

We have used Vintage Travel for our last two summer holidays, are currently booking for this summer with them and have already booked a villa for 2015. They are fantastic and can't do enough to help.

Cliente fiável

12 years ago

I think that charging a surcharge for credit cars (which you have to do to get…

I think that charging a surcharge for credit cars (which you have to do to get s75 CCA protection) is greedy.

Cliente fiável

12 years ago

However, I was asked to pay a deposit over the phone of £450, was told…

However, I was asked to pay a deposit over the phone of £450, was told about the credit card fee of £6.75, but not about property damage waiver of £8 which was taken without my agreement, & not...

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Vintage Travel

12 years ago

Profuse apologies, it is a part of our sales procedure to advise of the damages waiver; It will be immediately addressed to see how and why this was missed and you were not advised of the charge. Thank you for bringing it to our attention. Stephen Ellison

Cliente fiável

12 years ago

Very helpful and efficient service! Thank you

Cliente fiável

12 years ago

Service and website was excellent - follow up too. Not sure how I can rate the…

Service and website was excellent - follow up too. Not sure how I can rate the property until i've physically seen it - put good as it's logical too, as we've selected it. Perhaps question 2 should...

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Cliente fiável

12 years ago

Excellent, friendly, helpful

Cliente fiável

12 years ago

I had a great first time service. The woman I spoke to was personal, yet not…

I had a great first time service. The woman I spoke to was personal, yet not too informal, made me happy, and most of all, understood our requirements regarding taking a dog and not patronising.

Cliente fiável

12 years ago

Very friendly and approachable. It would help if Vintage could find a way to put…

Very friendly and approachable. It would help if Vintage could find a way to put a new renter in touch with previous occupants to check out their experiences

Cliente fiável

12 years ago

Helpful, friendly knowledgeable staff. Would recommend them to friends and family without hesitation.

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

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