Very thorough with answers to all our questions and handled jasper really well
Admin
Muddy Paws
3 years ago
Thank you for our 5 * review. We are very happy to hear we are thorough and answered any questions you had, we hope you do not need us in the near future as this means Jasper is fit and well but please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Promptserbuce
Prompt service - receiving a reminder for renewal was a great touch
Sales person was efficient and informative
Admin
Muddy Paws
3 years ago
Thank you for our 4* review. We do like to hear our Team are efficient and informative, please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
0
Partilhar
JG
June Gurney
Verificado pela Feefo
3 years ago
O que June Gurney disse sobre Muddy Paws:
No problems, but expensive.
I don’t have a problem with the service because I have not used it, but I am totally shocked at the price increases. I have two dogs and I know one is over 9 now, but no claims and yet his costs are...
Saiba mais
Ben
Muddy Paws
3 years ago
Thank you for your feedback which we greatly value.
We always aim to be as competitive as possible and understand how larger breed dogs can potentially attract higher premiums. We will certainly look into your suggestion and thank you again for being a loyal customer of VetsMediCover.
We are always here to help if you need us.
JG
June Gurney
3 years ago
Thank you for your response.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Excellentservice
My claim was simple to process and payment was very fast.. Thank you
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you Claim was simple to submit and you received your payment quickly, we do hope your Pet has made a full recovery. Kind regards VetsMediCover
0
Partilhar
AD
Alison Dixon
Verificado pela Feefo
3 years ago
O que Alison Dixon disse sobre Muddy Paws:
Good but stop hassling me for a review
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
We certainly do not wish to hassle any of our customers for a review and everyone is given the option to unsubscribe from these emails at any point. To avoid this happening in the future, please follow the instructions on the email from Feefo where you will see an option at the bottom to unsubscribe.
Please do let us know if this happen again once done.
Many thanks
VMC Team
0
Partilhar
PS
Peter Shaw
Verificado pela Feefo
3 years ago
O que Peter Shaw disse sobre Muddy Paws:
stress free
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you found our Renewal process stress free. Please do not hesitate to contact us if we can be of any assistance in future, kind regards VMC
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Reassuring professional
My Vet was very informative and reassuring. discussed the paws chewing issue and conversation on castration and behaviour options.
Admin
Muddy Paws
3 years ago
Thank you for the 5* review, kind regards VetsMediCover
0
Partilhar
TF
Trevor Fillingham
Verificado pela Feefo
3 years ago
O que Trevor Fillingham disse sobre Muddy Paws:
Excellent product
One of the best policies out there
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are delighted to hear your thoughts. Kind regards VMC
0
Partilhar
JT
Janet Taylor
Verificado pela Feefo
3 years ago
O que Janet Taylor disse sobre Muddy Paws:
Renewal went smoothly, no complaints. Haven’t had to make a claim hopefully won’t have to, it’s all about peace of mind.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review, we are happy to hear you found our Renewal process was smooth. We also hope that you do not need to Claim as this means your Pet is fit and well, but if you do please do not hesitate to contact us, kind regards VetsMediCover
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Good company
Good with pay outs but the price its going up and up, even if insurance wasn't used from 3 years :( My dog has hip issues so need to carry on but it means less food for us.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
