Our dog has cancer and she is having chemo, the customer service team were fantastic as I phoned many times checking that we still had enough funds. They were always polite and understanding. We have...
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Francesca
Muddy Paws
9 years ago
Fantastic to read this! Thank you for taking the time to leave a review. If you need anything else, you know where to find us. All the very best, Team VetsMediCover
Francesca
Muddy Paws
9 years ago
and do let us know how your pet gets on with treatment. Many thanks for your feedback,
Francesca
0
Partilhar
Cliente fiável
Verificado pela Feefo
9 years ago
I'm more than happy with your service
I'm happy your service. I've only claimed once , was happy with your the way you handled my claim.
Francesca
Muddy Paws
9 years ago
Delighted to read this. If you require anything else, please do let us know.
All the very best,
The VetsMediCover Team
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
Bedford
9 years ago
O que Trusted Customer disse sobre Muddy Paws:
Awful and Extortionate
You take advantage of your loyal customers who have been with you for years with more than one policy. Your approach my renewal with you this year was appalling!!
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre Muddy Paws:
Would recommend
Their customer service has always been brilliant. I've never had any issues with them and I've done a few claims.
Francesca
Muddy Paws
9 years ago
Dear Claire, thank you very much for leaving a review of VetsMediCover we really appreciate your feedback. If you need anything, please do get in touch on admin@vetsmedicover.co.uk. Many thanks, Team VMC
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre Muddy Paws:
My dog dies so you send me a review request.
I have cancelled my policy because my dog has just died and you send me a review request. Could you get any more insensitive.
I only stayed with this company because of an illness that would be...
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Francesca
Muddy Paws
9 years ago
Dear Mr McCarthy,
I won't annoy you with a call, I'm so sorry that we have emailed you after Bingo's death.
Our thoughts are with you at this sad time.
Best regards,
Francesca
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
Leighton Buzzard
9 years ago
O que Trusted Customer disse sobre Muddy Paws:
Good Professional Service
I have been a customer for the last couple of years as felt their monthly fees for my 6 year Goldie were reasonable. The real proof of the service is when you need to make a claim, which I did this...
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Francesca
Muddy Paws
9 years ago
Dear Beverly,
Thank you very much for taking the time to write this fair appraisal of VetsMediCover. Are you following us on social media? We share some useful and interesting articles; https://www.facebook.com/vetsmedicover/
Thanks again fro your review!
All the very best,
Team VMC
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre Muddy Paws:
Excellent service.
Excellent communications. Prompt pay out of fees. No issues.
Francesca
Muddy Paws
9 years ago
Dear Sandra,
Thank you so much for your review of VetsMediCover. I really appreciate your feedback! Please do get in touch if you need anything else on admin@vetsmedicover.co.uk and do follow our social media links here:
I originally took out the insurance when everyone paid the same premium and...
I originally took out the insurance when everyone paid the same premium and found it quite reasonable. But this year it went up by nearly half again , so it's quite expensive! Although the very few...
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Francesca
Muddy Paws
9 years ago
Dear Mr Webster,
Thank you very much for your feedback. Do call us to discuss your renewal when the time comes.
All the very best,
Team VetsMediCover
0
Partilhar
Cliente fiável
Verificado pela Feefo
9 years ago
They have always dealt with my enquiries quickly and paid my vets on direct...
They have always dealt with my enquiries quickly and paid my vets on direct claims very promptly
Only policy to cover what is considered "pre-existing medical condition"
Only cover that I could find that will cover what is considered " pre-existing medical condition" ... even if there has never been any treatment saught or given and the condition was discovered by...
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Francesca
Muddy Paws
9 years ago
Thank you very much for taking the time to leave us a review!
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
