Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Utility Point Comentários

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Serviço

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A apresentar todos os 302 comentários

Cliente fiável

5 years ago

It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.

Cliente fiável

5 years ago

They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service

Jean

5 years ago

O que Jean disse sobre Utility Point:

All ways helpful

Yes we would recommend

Tom

Pershore

5 years ago

O que Tom disse sobre Utility Point:

Tophole! I have no citicism at all of their service.

Peter

5 years ago

O que Peter disse sobre Utility Point:

No major problems

Ceri

Bridgend

5 years ago

O que Ceri disse sobre Utility Point:

New Tariff - but not a new customer

Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer

India

Utility Point

5 years ago

Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.

Ceri

5 years ago

I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.

India

Utility Point

5 years ago

Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.

Cliente fiável

5 years ago

good deal

the change over from e on was smooth and faultless

Anthony

5 years ago

O que Anthony disse sobre Utility Point:

Would have been 5 star but a telephone to UP did not answer my concern

Eric

5 years ago

O que Eric disse sobre Utility Point:

Very helpful

Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said

Cliente fiável

5 years ago

up to now brilliant

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