Excellent services recipient received what I actually ordered she was happy with the arrangement and the delivery was on time.
0
Partilhar
MA
Mary
Verificado pela Feefo
7 years ago
O que Mary disse sobre Urban Flower:
I have used this service a few times and found the selection,value for money and delivery service most satisfactory
0
Partilhar
LA
Lee-ann
Verificado pela Feefo
7 years ago
O que Lee-ann disse sobre Urban Flower:
The arrangement that was sent wasn’t as nice as shown in the online picture
0
Partilhar
AD
Amy Darling
Verificado pela Feefo
7 years ago
O que Amy Darling disse sobre Urban Flower:
Expressing love across the ocean.
You're amazing! I placed my order early morning on a Monday is Seattle, WA in the US sure that I wouldn't be able to get flowers to my cousin in Sydney until after her birthday due to my delay. I...
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0
Partilhar
Cliente fiável
Verificado pela Feefo
7 years ago
On time good quality product and service!
0
Partilhar
CO
Colin
Verificado pela Feefo
7 years ago
O que Colin disse sobre Urban Flower:
I have no idea if they were delivered..... unless I call the recipient and ask.
0
Partilhar
TH
Thomas
Verificado pela Feefo
7 years ago
O que Thomas disse sobre Urban Flower:
efficiency. quality. price.
0
Partilhar
Cliente fiável
Verificado pela Feefo
7 years ago
Easy to order online.
0
Partilhar
SH
Sharon
Verificado pela Feefo
7 years ago
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
O que Sharon disse sobre Urban Flower:
Excellent customer service
I was VERY happy that the order was delivered on the day I requested.
However, the balloon that came with the flowers was;
- not as shown on the website. Had I known it would have looked like that I...
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Carli
Urban Flower
7 years ago
Hi Sharon, thank you for the chat and letting me know about your balloon. I'm so sorry, I have refunded you for that and have emailed you tonight. Take care, Carli
SH
Sharon
7 years ago
I was pleased and surprised to receive a call from Carli, one of the owners of this family run business, who was very genuine and apologetic about my first experience with them.
The mishap was explained & I was compensated for my initial disappointment.
This excellent customer service has completely changed my view and I now can’t wait to place my next order with Urban Flowers!
0
Partilhar
SO
Sofie
Verificado pela Feefo
7 years ago
O que Sofie disse sobre Urban Flower:
Easy to order and fast service. I have used Urban Florist before and each time the flowers were beautiful.
Carli
Urban Flower
7 years ago
I'm so glad you love our flowers Sofie! Thank you for letting us know.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.