Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Tucker Gardner Estate Agents Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 107 comentários

David Parker

Verificado pela Feefo

20 days ago

Lucy Mawer from Tucker Gardner Cambridge

Tucker Gardner Estate Agents

19 days ago

Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team

Mr Gray

Verificado pela Feefo

GBR

1 month ago

O que Mr Gray disse sobre Tucker Gardner Estate Agents:

I thought I was as paying for a service

Poor feedback poor communication under staffed

Lucy Mawer from Tucker Gardner Great Shelford

Tucker Gardner Estate Agents

1 month ago

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

Cliente fiável

Verificado pela Feefo

1 month ago

Recommended

Great service, kept me well informed during the process, were easy to talk to, went above and beyond, wouldn't hesitate to use again

Lucy Mawer from Tucker Gardner Histon

Tucker Gardner Estate Agents

1 month ago

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

Cliente fiável

Verificado pela Feefo

2 months ago

Worlds worst letting agents

I have, as a landlord, never received such horrific service in my life. I would tell any landlord or tenant not to be involved with any property looked after but them. Terrible communication. Allow...

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Lucy Mawer from Tucker Gardner Cambridge

Tucker Gardner Estate Agents

2 months ago

Lucy Mawer from Tucker Gardner

Tucker Gardner Estate Agents

2 months ago

Cliente fiável

Verificado pela Feefo

4 months ago

Good local office representation poor back up services

The local office did a good job but he back up services are very disjointed and not efficient.

Lucy Mawer from Tucker Gardner Cambridge

Tucker Gardner Estate Agents

2 months ago

Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

Cliente fiável

2 months ago

This does not look like you take customer surveys seriously and it is just a tick boss exercise so I have down graded my rating.

Cliente fiável

Verificado pela Feefo

3 months ago

Unbelievable!

TuckerGardner in Ely, Dreadful! I am speaking as the seller. On the week of completion my solicitor asked numerous times for the bill so that they could prepare the completion statement for the...

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Lucy Mawer from Tucker Gardner

Tucker Gardner Estate Agents

3 months ago

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

Lucy Mawer from Tucker Gardner Ely

Tucker Gardner Estate Agents

3 months ago

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

Cliente fiável

Verificado pela Feefo

4 months ago

Never Again

An awful experience. I've been a landlord for 15yrs and this was the most stressful and unprofessional experience with an agent I've ever had. My instructions were ignored, I endured consistent...

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Lucy Mawer from Tucker Gardner Ely

Tucker Gardner Estate Agents

2 months ago

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

Stuart Reid

Verificado pela Feefo

GBR

5 months ago

O que Stuart Reid disse sobre Tucker Gardner Estate Agents:

Small, friendly team

The strength of the team at Histon is their friendliness and their willingness to be flexible when the process becomes difficult. The weakness is that it is a small office and, if anyone's away,...

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Lucy Mawer from Tucker Gardner Histon

Tucker Gardner Estate Agents

2 months ago

Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

SMW

Verificado pela Feefo

5 months ago

O que SMW disse sobre Tucker Gardner Estate Agents:

Inefficient - Avoid

The sale of my house took over a year and at least 4 months of that was wasted on a purchaser whom TG had not done sufficient compliance on and who was ineligible to purchase, and this was only...

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Lucy Mawer

Tucker Gardner Estate Agents

5 months ago

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

SMW

5 months ago

I stand by my review, I have no wish to discuss it, and I’m relieved that I have no further need to be involved with Tucker Gardner.

Cliente fiável

Verificado pela Feefo

5 months ago

Good service

Efficient and timely in dealing with our tenanted property. No complaints at all.

Lucy Mawer from Tucker Gardner Cambridge

Tucker Gardner Estate Agents

2 months ago

Thank you for your kind words! We strive to provide efficient and timely service for our clients and their tenants. We appreciate your feedback and are always here to ensure a positive rental experience. Kind regards, Lucy, Customer Feedback and Support Team.

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Tucker Gardner Estate Agents Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?