Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Cruise Megastore /Travel Megastore Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 2,186 comentários

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

I am very happy with the service they where patient while I sorted out details and followed up promptly trying to get best deals for me and answering any questions I had

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.

Data de compra: 25/05/2019

Trusted Customer

Victoria

7 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Our cruise consultant Mark Hyland has been very helpful, both before and after making our booking. We are also very happy with the deal we got.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

Data de compra: 24/05/2019

Cliente fiável

7 years ago

Outstanding service

Isabella was outstanding. Enthusiastic, helpful, clear advice, joyful and sincere. Helped us to understand the cruise, terms, deals, etc.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for the great review! We are thrilled you’re so happy with your recent experience. Isabella really is a fantastic agent; we feel so lucky to have her.

Data de compra: 24/05/2019

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Excellent, friendly and smooth sailing

Yes I would both recommend and rebook as from the first contact with our agent Michelle Gallagaher was smooth sailing and we were always kept informed and we were a large group with specific...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.

Data de compra: 23/05/2019

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Awesome customer service

Excellent customer service, my cruise director Danielle Atherton was in constant touch by phone and email, walking me through the entire process. She was always a pleasure to deal with and I will...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Danielle know of your comments. We look forward to booking you again in the future.

Data de compra: 23/05/2019

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

A good experience in general with only minor problems

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback and are excited to book you more holidays.

Data de compra: 23/05/2019

Cliente fiável

7 years ago

Fabulous friendly service

They were friendly, got us a great deal and generally really helpful. I have already passed on details to friends and family.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Data de compra: 23/05/2019

Cliente fiável

7 years ago

Very prompt response with emails and very helpful and friendly. Would definitely recommend.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Data de compra: 07/05/2019

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

So far the service has been great . Go on our cruise in February

Karen King

Cruise Megastore /Travel Megastore

7 years ago

How exciting Julie! February will be here before we know it and you will be ready to sail!

Data de compra: 22/05/2019

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Great service

Danielle Atherton was my consultant and I would recommend her to anyone . She kept in touch with me through the whole process of booking our cruise I felt very comfortable dealing with her . The...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review! I will make sure Danielle gets the recognition she deserves.

Data de compra: 22/05/2019

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Cruise Megastore /Travel Megastore Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?