Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.
Serviço
4.8
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Produto
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classificações no último ano
A apresentar todos os 2,186 comentários
Cliente fiável
Verificado pela Feefo
6 years ago
Sara Jane Horan was excellent she always prompt and efficient in replying to my queries. Nothing was too much trouble.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again! I will ensure Sara Jane gets the recognition she deserves
As seasoned cruises I was looking for a Cruise to introduce to cruising some of the other family members. After negotiating the cruise and discussing costs for two cabins finally came up with an...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience for your Family.
Data de compra: 21/11/2019
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:
Polite, friendly staff. Spoke to Ashleigh Alcock. Very helpful. Also spoke to Sandra, in travel and organized extra days and flight home. Staff made it less stressful for us. Checking off all details...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure.
Data de compra: 21/11/2019
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
The service was easy to move around and explore. I received an excellent deal with my next cruise.
I have received phone calls keeping me updated.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
Data de compra: 20/11/2019
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
Hobart
6 years ago
O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:
Agent handled my enquiry & booking in great manner
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.
TC
Trusted Customer
6 years ago
I did fail to say the agent was Mark - mark.laus@ourvacationcentre.com who was very courteous with pleasant phone manner!
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and will certainly let Mark know of your comments. We look forward to booking you again in the future.
Data de compra: 19/11/2019
0
Partilhar
TC
Trusted Customer
Sydney
6 years ago
O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:
They organised our cruise details very quickly ! Everything went smooth. I would fecommend tgem.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.
Data de compra: 15/05/2019
1
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
Matt was efficient, getting back to me when he said he would. With the huge number of cruises, it is difficult for anyone to be across all of them so there was a little bit of backwards and forwards...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions. I will make sure Matt gets the recognition he deserves.
Data de compra: 18/11/2019
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
Service and communication is very good. Staff experience and knowledge appear excellent.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review
Data de compra: 18/11/2019
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:
you could send a booking confirmation with the correct date and time of ship departure and read my reply e mail
Karen King
Cruise Megastore /Travel Megastore
6 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.