Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Cruise Megastore /Travel Megastore Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 2,186 comentários

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Will use Megastore again for my cruise enquires.

Good communication & helped me to find another deal as the previous one sold out.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you very much for such a great review! We work really hard to offer the best deals to our valued members, so I am happy to see that reflected in your review. Enjoy your holiday.

Data de compra: 13/12/2019

Trusted Customer

Verificado pela Feefo

Elsternwick

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Seamless process with no complications, Very helpful staff, assisted me through the procedure with ease and friendliness.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Data de compra: 13/12/2019

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Keen to sell but poor follow up or after sale service.

Called a number of times, assured a call back but never happened. Very difficult to speak to the same person, even when dialling extension provide via email.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We’re sorry your recent experience didn’t match your expectations. It is an uncommon instance and we know we can do better. We will be in contact shortly.

Data de compra: 13/12/2019

Cliente fiável

Verificado pela Feefo

6 years ago

They help me purchase the cruise over the phone as i am not confident with the internet and yes i recommend them to many more people

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Data de compra: 07/12/2019

Cliente fiável

Verificado pela Feefo

6 years ago

Disappointed

Nicole, the person who helped with booking, excellent. Very Sadly had to cancel booking, still waiting to have this confirmed, have rung twice but not getting anywhere. also if booked with anyone...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are sorry that you feel this way. We will have somebody contact you shortly.

Cliente fiável

6 years ago

All solved, thankyou

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for updating the star rating. We are pleased we were able to assist.

Data de compra: 29/11/2019

Cliente fiável

Verificado pela Feefo

6 years ago

The consultant was very very helpful

Good service only thing is that consultant asked if I wanted travel insurance I said no as I have private travel insurance and still you guys call me to ask me 3 times very annoying

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for letting us know about this and i am sorry this has happened to you. We hope you enjoy your time away.

Data de compra: 11/12/2019

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Maria Tiotuico was understanding , thoughtful and very professional. We would book again with Megastore cruises. Thanks Danni

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy your well deserved holiday and thank you for leaving a good review.

Data de compra: 11/12/2019

Cliente fiável

Verificado pela Feefo

6 years ago

Person I spoke to was very courtesy and selected a suitable cruise.

A suitable cruise for a first timer.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy the holiday and thank you for taking the time to leave a review!

Data de compra: 25/11/2019

Cliente fiável

Verificado pela Feefo

6 years ago

Cruise Booking

She should have asked me for my name on my passport, all our documents are wrong and it has taken numerous emails back and forth to get them fixed, my husband's name was right, mine is all wrong

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are sorry to hear that this has happened. Please be assured we will follow up with you shortly to ensure all your details are correct.

Data de compra: 11/12/2019

Trusted Customer

Verificado pela Feefo

Waurn Ponds

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Easy peasezy

Maria was very helpful and good to deal with! She was very polite and clear to understand. Not like some other agents. Great service Regards Nigel

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to hear that you are happy with your experience! Maria will be happy to hear of your positive feedback as well.

Data de compra: 10/12/2019

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Cruise Megastore /Travel Megastore Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?