Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Cruise Megastore /Travel Megastore Comentários

http://www.cruisemegastore.com.au/

EXCECIONAL

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Serviço

4.8

Produto

classificações no último ano

A apresentar todos os 2,180 comentários

Cliente fiável

10 years ago

No problems

Data de compra: 30/03/2016

Trusted Customer

Adelaide SA

10 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Don't pay prepaid gratuities !

Very good service. But was quoted two prices - one with gratuities, one without. Was told grats would be $288 each. When invoice came they were $437 each. Thought that $19 a day was a bit exorbitant...

Saiba mais

Data de compra: 30/03/2016

Trusted Customer

Sydney

10 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Very Good

Data de compra: 29/03/2016

Trusted Customer

New Zealand

10 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Satisfied with service

I was impressed with the fast and friendly service. Our consultant made me feel excited about the upcoming cruise. I was happy with the information and that I could contact her at anytime including...

Saiba mais

Data de compra: 29/01/2016

Trusted Customer

Northern N>S>W

10 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

very satisfied customers

I rang with an inquiry only as I had never been on a cruise before I has no idea exactly what I was looking for I was extremely lucky that my call put me through to an amazing lady called Angela, she...

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Data de compra: 08/03/2016

Trusted Customer

10 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Professional and efficient

Data de compra: 24/03/2016

Trusted Customer

wales UK

10 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

excellent

Great people and great service kept in touch all the way with booking

Data de compra: 23/03/2016

Trusted Customer

Melbourne

10 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Purchase experience & customer service

Data de compra: 19/03/2016

Trusted Customer

Perth Western Australia

10 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Well organized

Could not see the charge for credit cards, so I did think it a better deal than flight centre until I reviewed the charge to my credit card

Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Thank you for your feedback Colleen. We always strive to offer the best customer service and value for money where we can. Maddie, your Cruise Consultant will be contacting you shortly to discuss how we can help you further with this.

We hope you enjoy your cruise on board the beautiful Queen Victoria. It's a wonderful itinerary you have chosen.

If there is anything else we can help you with, please do not hesitate to contact us.

Data de compra: 22/03/2016

Cliente fiável

10 years ago

Extremely bad customer service.

Did not respond to emails - had to follow up every time. Did not provide what was originally promised. Price increased from time of purchase until the next day when cruise was actually boomed. Cruise...

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Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Hi Tanya, Thank you for your feedback. Oh no! We have left messages on your mobile and emailed a number of times advising that the deposit from your first cruise can either be refunded or used on your current booking. Apologies that you have not been receiving the messages from us. Would you mind checking your SPAM folder and voicemail messages just in case you have missed them.

If there is anything else we can help you with, please do not hesitate to let us know.

Data de compra: 04/03/2016

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