Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Cruise Megastore /Travel Megastore Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 2,186 comentários

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

no one has any i dear what going on . They took to munch money . After i paid they change there fees . No one can tell me whats going on .

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for letting us know about this. We will contact you shortly to discuss this further.

Trusted Customer

6 years ago

Thank you Kent Hawkins for your help.

Data de compra: 13/02/2020

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Good selection of cruises

Finally got us a cruise that worked for us

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We hope you enjoy your holiday!

Data de compra: 12/02/2020

Cliente fiável

Verificado pela Feefo

6 years ago

I just felt that they were all nice and answered questions till I payed and booked then when I had a problem with self check in could not get any clear answer said they would call me back but haven’t...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so sorry to hear about your experience and can assure you this is an uncommon instance. We will contact you shortly to make sure that everything is finalised for you.

Data de compra: 29/01/2020

Trusted Customer

Verificado pela Feefo

Maaroom

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Very disappointed in the whole process

Listen to what people are wanting and not just rushing to get a sale. Had th phone numerous times for an invoice to validate my cruise booking, and various other things

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.

Data de compra: 29/01/2020

Cliente fiável

Verificado pela Feefo

6 years ago

Very clear

Darren Sharman was just fantastic, prompt with his call back and just a lovely manner.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Data de compra: 12/02/2020

Trusted Customer

Verificado pela Feefo

Brisbane

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

After booking a back to back cruise, I contacted our sales representative to contact Carnival re staying in the same cabin for both cruises. He was going to call me back twice and I still haven't...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so sorry to hear that this is the experience you have received and can assure you this is not the feeling we aim to leave our members with. We will have the right agent contact you shortly to discuss this further.

Data de compra: 28/01/2020

Cliente fiável

Verificado pela Feefo

6 years ago

Very helpful looking forward to my cruise

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Data de compra: 28/01/2020

Cliente fiável

Verificado pela Feefo

6 years ago

It was an absolute pleasure to deal with Nicole Hodgkinson. I have never been on a cruise before and she had both endless patience and advice with the bookings. I couldn’t rate my experience higher...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Nicole know of your comments and we can’t wait to help you book your next holiday!

Data de compra: 07/02/2020

Trusted Customer

Verificado pela Feefo

Brisbane

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Aeron was terrific. So patient and polite. We went from one room to two ro

Aeron was terrific. So patient and polite every time I spoke to him. We went from one room to two to now booking 8 rooms.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Data de compra: 09/02/2020

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Cruise Megastore /Travel Megastore:

Great customer service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for taking the time to share.

Data de compra: 08/02/2020

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Cruise Megastore /Travel Megastore Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?