Responding on Michael’s behalf as he I’d not on email. The trip was too busy and exhausting for him. Dragging suitcases from buses to accommodation and long bus trips. I called on their behalf prior...
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Derek Lam
Tomato Travel
7 years ago
Thank you for your feedback! We are terribly sorry about your experience on your tour and especially with the Octogenarian dietry requirements. We keep this on record for our future tours and we will opt to improve every single area of our tours.
Data de compra: 25/06/2018
0
Partilhar
JW
Janice Wilson Windram
Verificado pela Feefo
7 years ago
O que Janice Wilson Windram disse sobre Tomato Travel:
Thank you very much for your feedback! We really appreciate all feedback our customers give to us. We will use this to improve or update our tours in the future. We are glad you enjoyed your Impressions of Japan tour. We hope someday we can plan your next tour to Japan or Asia. Thank you for supporting Tomato Travel.
Data de compra: 22/09/2018
0
Partilhar
Cliente fiável
Verificado pela Feefo
7 years ago
The whole trip went without a problem from the initial booking right through the entire trip.
Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback! We really appreciate all of our customers feedback and comments. We will use these to improve or change our tours in the future. We are glad you enjoyed your China tour! We hope someday we can help you plan out or book your next tour with us to China or Asia. Thank you for supporting Tomato Travel.
Avaliações de produtos
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We really appreciate it and we would really love it if you could recommend us to your friends, family or others. Thank you!
Our South Korean time was well planned . Our guide, David, was helpful especially organising the extra lunchtime meals to showcase the variety of Korean food. Our driver was excellent, too. We would...
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Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback! We really appreciate our customers feedback and comments for your Japan and South Korea tour. We are glad you could fully immerse the food, culture and learn a lot from your tour guides. We hope that someday we can help you plan out your next holiday or book your tour for you. We have just recently got our website up and running so you can book directly through us. If you would like any information let us know through our email or phone. Thank you for supporting Tomato Travel.
Data de compra: 25/09/2018
0
Partilhar
CM
Carole Jeanette MEE
Verificado pela Feefo
Lancefield, Vic
7 years ago
O que Carole Jeanette MEE disse sobre Tomato Travel:
Very good service and my husband and I will no doubt use your Travel Service again in the future.
Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback! We really appreciate our customers feedback and comments. We will use these to improve or change our itineraries/tours in the future. We will use them when we start planning our new tours and activities. We are glad you enjoyed your tour in Japan and South Korea. We hope that someday we can plan your next trip to Japan, South Korea or Asia. Thank you for supporting Tomato Travel. If you would like to find out more about our tours please head over to our new website www.tomatotravel.com.au.
Data de compra: 25/09/2018
0
Partilhar
GM
Gavin Wayne MEE
Verificado pela Feefo
Lancefield, Vic
7 years ago
O que Gavin Wayne MEE disse sobre Tomato Travel:
Very well organised, Happy Satu, guide in Japan, was outstanding when at times she was under duress by some disgruntled travellers in our group but still maintained her decorum.
Excellent variety in...
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Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback. We really appreciate our customers feedback and comments. We will use these to improve our future tours and make sure that our customers enjoy their time on their tours. We are glad that you enjoyed your tour in Japan and South Korea. We hope someday we can help you plan your next tour or holiday to Japan or Asia. Thank you for supporting Tomato Travel.
Data de compra: 25/09/2018
0
Partilhar
MJ
Michael Paul Joseph
Verificado pela Feefo
7 years ago
O que Michael Paul Joseph disse sobre Tomato Travel:
Thank you so much for your comment. We really appreciate when our customers give us feedback and comments about their tours. We are glad you could enjoy your tour in South Korea and Japan. We hope you could be immersed in the culture, food and attractions. We hope someday we can plan your next holiday or tour in Japan or Asia. Thanks for supporting Tomato Travel.
Avaliações de produtos
Derek Lam
Tomato Travel
7 years ago
Thank you so much for this comment. We are glad that you fell in love with South Korea and Japan! We would love it if you could please recommend us to others. Thank you!
Data de compra: 14/08/2018
0
Partilhar
CB
Catherine Marie Barry
Verificado pela Feefo
Killara
7 years ago
O que Catherine Marie Barry disse sobre Tomato Travel:
Thank you very much for your comment. We always appreciate the comments and feedback our customers give us. We will use this feedback to improve or alter our itineraries and products in the future. We are glad you could enjoy your tour in Japan. We hope someday we can help you plan your next holiday or tour to Japan or Asia. Thank you for supporting Tomato Travel.
Avaliações de produtos
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We would love it if you could please recommend us to others. Thank you!!
Data de compra: 12/09/2018
0
Partilhar
JF
jenny susan fairey
Verificado pela Feefo
7 years ago
O que jenny susan fairey disse sobre Tomato Travel:
Disappointing...
Too much travel
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We are terribly sorry about your experience on your tour. We are very sorry that you were disappointed while traveling on our tour. We will use this feedback or comments to help improve our tours in the future. We would love to know what exactly disappointed you in order to help us gather together the information we need to improve our tours.
Avaliações de produtos
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We would like to know what exactly you mean and how we can improve this for the future. Thank you.
Data de compra: 25/06/2018
0
Partilhar
SF
stepen william fairey
Verificado pela Feefo
7 years ago
O que stepen william fairey disse sobre Tomato Travel:
They are not very good at all...can hardly speak English
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We are terribly sorry that you had some inconveniences on your trip. We really appreciate our customers feedback in order to improve our tours in the future. We would love to know your disappointments and issues so that we can avoid any issues in the future. Thank you from the Tomato Travel Team.
Avaliações de produtos
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We are terribly sorry about the travel and time frames. We will use your feedback to improve this for our future tours. Thanks!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.