Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

T.M.Lewin Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/tm-lewin | Feefo

MS

MR DAVID SILSBY

5 years ago

O que MR DAVID SILSBY disse sobre T.M.Lewin:

excellent, swift service, quality clothes and sizes I can rely on.

Avaliações de produtos

Data de compra: 28/06/2020

0

MO

MRS CAROLYN OLIVER

5 years ago

O que MRS CAROLYN OLIVER disse sobre T.M.Lewin:

Hopeless service,order places 10 days ago and still not arrived.

Hopeless service

Avaliações de produtos

Data de compra: 26/06/2020

1

Cliente fiável

5 years ago

Goods not delivered, change your courier

Goods not delivered, change your courier, I ordered a suit and 4 shirts more than two weeks ago. Your customer service promised to get Hermes to deliver - but they haven't

Sarah Raj

T.M.Lewin

5 years ago

Hello Roger, Thank you for your feedback. We are sorry that you feel this way about your experience with us. We hold our customers satisfaction as an intrinsic value here and that you feel we have not met your standards is most regrettable. Please do not hesitate to contact us via email (customer.services@tmlewin.co.uk) or by telephone (0330 056 3365), we are available from 8:30AM to 6:00PM. Put Feefo in the subject line and we can move forward with providing you more information in regard to the service that you feel that we have not provided you with. I can see one of our customer service team has reached out to you, please check spam or junk folders for this. Regards, TM Lewin Team

Cliente fiável

5 years ago

BUYER BEWARE - There is NO customer service at TM Lewin, my order has still not arrived, all communications are just met with an autoresponder, they owe me for 4 shirts and a suit that have not been delivered since 28 May. The courier, Hermes, has no contact details either, AWFUL

Avaliações de produtos

Sarah Raj

T.M.Lewin

5 years ago

Hi Roger, Thank you for your review and your custom. We are sad to hear that you received an item that did not please you, your feedback is a great indicator of the things that we need to check and we hope that we strive to give every customer full satisfaction. We consider quality the standard for our brand and we wish that we will satisfy you in the future. Regards, TM Lewin Team

Cliente fiável

5 years ago

BUYER BEWARE - There is NO customer service at TM Lewin, my order has still not arrived, all communications are just met with an autoresponder, they owe me for 4 shirts and a suit that have not been delivered since 28 May. The courier, Hermes, has no contact details either, AWFUL

Sarah Raj

T.M.Lewin

5 years ago

Hi Roger, Thank you for your review and your custom. We are sad to hear that you received an item that did not please you, your feedback is a great indicator of the things that we need to check and we hope that we strive to give every customer full satisfaction. We consider quality the standard for our brand and we wish that we will satisfy you in the future. Regards, TM Lewin Team

Cliente fiável

5 years ago

BUYER BEWARE - There is NO customer service at TM Lewin, my order has still not arrived, all communications are just met with an autoresponder, they owe me for 4 shirts and a suit that have not been delivered since 28 May. The courier, Hermes, has no contact details either, AWFUL

Sarah Raj

T.M.Lewin

5 years ago

Hi Roger, Thank you for your review and your custom. We are sad to hear that you received an item that did not please you, your feedback is a great indicator of the things that we need to check and we hope that we strive to give every customer full satisfaction. We consider quality the standard for our brand and we wish that we will satisfy you in the future. Regards, TM Lewin Team

Cliente fiável

5 years ago

BUYER BEWARE - There is NO customer service at TM Lewin, my order has still not arrived, all communications are just met with an autoresponder, they owe me for 4 shirts and a suit that have not been delivered since 28 May. The courier, Hermes, has no contact details either, AWFUL

Sarah Raj

T.M.Lewin

5 years ago

Hi Roger, Thank you for your review and your custom. We are sad to hear that you received an item that did not please you, your feedback is a great indicator of the things that we need to check and we hope that we strive to give every customer full satisfaction. We consider quality the standard for our brand and we wish that we will satisfy you in the future. Regards, TM Lewin Team

Sarah Raj

T.M.Lewin

5 years ago

Hi Roger, Thank you for your review and your custom. We are sad to hear that you received an item that did not please you, your feedback is a great indicator of the things that we need to check and we hope that we strive to give every customer full satisfaction. We consider quality the standard for our brand and we wish that we will satisfy you in the future. Regards, TM Lewin Team

Sarah Raj

T.M.Lewin

5 years ago

Hi Roger, Thank you for your review and your custom. We are sad to hear that you received an item that did not please you, your feedback is a great indicator of the things that we need to check and we hope that we strive to give every customer full satisfaction. We consider quality the standard for our brand and we wish that we will satisfy you in the future. Regards, TM Lewin Team

Data de compra: 28/05/2020

1

Cliente fiável

5 years ago

Good website, lovely selection, prompt delivery. They offered many discounts however never received an email with the code despite being promised and the other discounts did not work at checkout....

Saiba mais

Avaliações de produtos

Data de compra: 28/06/2020

0

MA

MRS JOANNE ALLEN

5 years ago

O que MRS JOANNE ALLEN disse sobre T.M.Lewin:

Excellent customer service - highly recommended

I wanted to change two shirts from an order so I called and spoke to a customer service rep. She was extremely helpful and completed the order for the replacement shirts over the phone. She then...

Saiba mais

Avaliações de produtos

Data de compra: 29/06/2020

0

MH

MR KENNETH HUTTON

5 years ago

O que MR KENNETH HUTTON disse sobre T.M.Lewin:

Excellent Product

Simple transaction and quick delivery. Fantastic service all round.

Avaliações de produtos

Data de compra: 25/06/2020

0

Cliente fiável

5 years ago

Quality shirts

Great quality shirt, ideal for work. Great fit.

Avaliações de produtos

Data de compra: 27/06/2020

0

MA

MRS FOLUKE MARY ADETORO

5 years ago

O que MRS FOLUKE MARY ADETORO disse sobre T.M.Lewin:

The delivery was perfect

The delivery was perfect.

Avaliações de produtos

Data de compra: 25/06/2020

0

Cliente fiável

5 years ago

As always shirts arrived very quickly and still the same excellent quality you expect!

Avaliações de produtos

Data de compra: 26/06/2020

0

Cliente fiável

5 years ago

Good to see range improving again..

Delighted that TM Lewin again offering long sleeves with cutaway collars! Ordered four - and will order another four.

Avaliações de produtos

Data de compra: 28/06/2020

0

T.M.Lewin Comentários

RADCLIFFE CHINO RASPBERRYOutros comentários a este produto (14)Ver Web site do Produtoquality material , finished off well , a good fit and nice to have descent fasteners . Not just one button or clip at the waist.

DBL FACED CASHMINK NVY BURGOutros comentários a este produto (4)Ver Web site do Produtogood quality scarf, good length and width , and being double sided it can be worn with different coats or jackets.

Radcliffe Navy Italian Cotton Stretch ChinoOutros comentários a este produto (97)Ver Web site do ProdutoHave not arrived yet after 10 days

CONNERY CHAR FLANNEL SLIM TRSOutros comentários a este produto (3)Ver Web site do ProdutoStill not arrived after 10 days

Parliament Infinity Suit JacketOutros comentários a este produto (40)Ver Web site do ProdutoNot delivered, despite chasing

Parliament Navy Regular Fit Infinity Suit TrousersOutros comentários a este produto (46)Ver Web site do ProdutoNot delivered, despite chasing

HALF SLV FLORAL PRT NAVY WHITEOutros comentários a este produto (5)Ver Web site do ProdutoNot delivered, despite chasing

TWILL GINGHAM NAVY REDOutros comentários a este produto (24)Ver Web site do ProdutoNot delivered, despite chasing

NI REGULAR DC POPLIN WHITEOutros comentários a este produto (12)Ver Web site do ProdutoNot delivered, despite chasing

NI REGULAR DC POPLIN SKYOutros comentários a este produto (6)Ver Web site do ProdutoNot delivered, despite chasing

WEDDING TIE BLUE PAISLEYOutros comentários a este produto (2)Ver Web site do ProdutoLovely tie and pocket square!

BLU PAIS OCCASION PCKT SQOutros comentários a este produto (1)Ver Web site do ProdutoLovely pocket square. Bit pricey but good quality.

NI FITTED DC STRIPE BLUE WHITEOutros comentários a este produto (5)Ver Web site do ProdutoHigh quality shirt and excellent fit as always.

NI FITTED DC POPLIN WHITEOutros comentários a este produto (10)Ver Web site do ProdutoHigh quality material and excellent fit.

REGULAR SC CUTAWAY TWILL BLUEOutros comentários a este produto (3)Ver Web site do ProdutoComfortable shirt and very good quality

Slim Fit White Twill Cutaway Collar ShirtOutros comentários a este produto (49)Ver Web site do ProdutoGreat fit and quality material.

OXFORD WHITEOutros comentários a este produto (18)Ver Web site do ProdutoDear TM Customer Service, I made an order on 25 June 2020 with Order Number: 47626491, but unfortunately, three out of the four items bought don’t fit as expected. I can either bring to your shop...Saiba mais

STRETCH TWILL WHITEOutros comentários a este produto (5)Ver Web site do ProdutoDear TM Customer Service, I made an order on 25 June 2020 with Order Number: 47626491, but unfortunately, three out of the four items bought don’t fit as expected. I can either bring to your shop...Saiba mais

NonIron Regular Fit Pink Micro Dogtooth Shirt â Double CuffOutros comentários a este produto (52)Ver Web site do ProdutoLovely looking shirt and feels great

SLIM STRIPE BLUE WHITE WCCOutros comentários a este produto (4)Ver Web site do ProdutoThis take on a classic “city” shirt is beautiful! The shirt looks and feels brilliant.

REGULAR DC CUTAWAY TWILL BLUEOutros comentários a este produto (8)Ver Web site do ProdutoGood to have 38" long sleeves with cutaway collar again. Good quality

REGULAR SC CUTAWAY TWILL WHITEOutros comentários a este produto (8)Ver Web site do ProdutoExcellent quality and good sleeve length

REGULAR DC OXFORD WHITEOutros comentários a este produto (16)Ver Web site do ProdutoGood quality fabric, and good collar cut with 38" sleeves

REGULAR DC CUTAWAY EOE LT BLUEOutros comentários a este produto (10)Ver Web site do ProdutoSuper shirt, good to have cutaway collar again with long 38" sleeves. Now can we have some striped shirts in that size please?

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?