Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

TLW Solicitors Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 1,061 comentários

Mark

Verificado pela Feefo

GBR

6 days ago

O que Mark disse sobre TLW Solicitors:

Overdraft charges

Communicated very well and kept me updated throughout the legal process. They resolved my issue promptly.

Sarah Spruce

TLW Solicitors

3 days ago

Dear client, Thank you for leaving the team a 5 star review. It's great to know your issue was resolved promptly, you were kept up to date and the team communicated well. Sarah, Director.

Cliente fiável

Verificado pela Feefo

10 days ago

good cover polite very good

Sarah Spruce

TLW Solicitors

10 days ago

Dear client, We appreciate you taking the time to leave the team a 5 Star review. Sarah, Director.

Cliente fiável

Verificado pela Feefo

11 days ago

Scam case

Excellent they won our case which was a very difficult scam.Helen Proud kept us informed l would recommend them.

Sarah Spruce

TLW Solicitors

10 days ago

Dear client, Thank you for leaving such a lovely review. It's great to hear that the team won your case, despite it being a difficult fraud case and that you would recommend us. I will pass your comments onto the team. Sarah, Director.

Cliente fiável

Verificado pela Feefo

20 days ago

I didn’t need to keep ringing the firm for updates

Kept me up to date with my case and professional advice

Sarah Spruce

TLW Solicitors

19 days ago

Dear client, Thank you for your 5 star review. It's pleasing to know you were kept up to date and received professional advice. Sarah, Director

Cliente fiável

Verificado pela Feefo

2 months ago

Sarah Spruce

TLW Solicitors

2 months ago

Dear client, Thank you so much for the 5 star review. Sarah, Director.

Mr Vernon Read & Mrs Margaret Read

Verificado pela Feefo

GBR

2 months ago

O que Mr Vernon Read & Mrs Margaret Read disse sobre TLW Solicitors:

Satisfactory conclusion.

Never had this problem before but TLW certainly know their profession. Recommended by my financial adviser when things started to go wrong. Very satisfactory conclusion.

Sarah Spruce

TLW Solicitors

2 months ago

Dear clients, Thank you very much for giving the team a 5 star review. I'm pleased we were able to bring your matter to a satisfactory conclusion. Sarah, Director.

Cliente fiável

Verificado pela Feefo

2 months ago

Efficient and professional

They were efficient and professional, I am delighted with their services and their dedication in returning my investment. Thank you.

Sarah Spruce

TLW Solicitors

2 months ago

Dear client, Thanks for taking the time to leave the team a 5 star review. It's great to hear that the team were efficient and professional and that you were delighted with our services. Sarah, Director.

Cliente fiável

Verificado pela Feefo

3 months ago

Good communication other than the initial email which I felt could be worded better as they made me question whether this was a legitimate company.

Sarah Spruce

TLW Solicitors

2 months ago

Dear client, Thank you for taking the time to leave us a 4 star review. It's good to know that overall the communication you had with us was good. Thanks for bringing our initial email to our attention. I will investigate the same. Sarah, Director.

Mr Ian Moore

Verificado pela Feefo

GBR

4 months ago

O que Mr Ian Moore disse sobre TLW Solicitors:

Service with a "kerchiiiing" for all.....

In a case lasting a good few years, TLW left no stone unturned. You could argue that each stone had potentially 30% commission beneath it which would be somewhat of an incentive however in such a...

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Mr Andrew Smith

Verificado pela Feefo

GBR

6 months ago

O que Mr Andrew Smith disse sobre TLW Solicitors:

Pension claim

They kept me upto date with my claim on a regular basis

Sarah Spruce

TLW Solicitors

6 months ago

Dear client, Thank you for leaving the team a 4 star review. We are pleased you were kept regularly updated. Sarah, Director.

Não recebeu um convite para avaliar?

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

TLW Solicitors Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?