We are an award winning provider of waste management and bulk haulage services to domestic and commercial consumers.
Serviço
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classificações no último ano
A apresentar todos os 2,290 comentários
TC
Trusted Customer
Verificado pela Feefo
10 years ago
O que Trusted Customer disse sobre TJ Waste & Recycling Ltd:
Great Service
As we run a training centre, the car par is full by 08:30. TJ waste arrived at 08:00 as requested for drop off and pick up. Great service! Would definitely use them again.
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Partilhar
TC
Trusted Customer
Verificado pela Feefo
10 years ago
O que Trusted Customer disse sobre TJ Waste & Recycling Ltd:
GOOD SERVICE
Very helpful company. The skip was delivered on time and collected promptly. Reasonable charges. I would recommend this company and will buy from them again.
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Partilhar
TC
Trusted Customer
Verificado pela Feefo
10 years ago
O que Trusted Customer disse sobre TJ Waste & Recycling Ltd:
Skip hire, working in a front garden - space limited
Very courteous and helpful, hired two skips with second skip needed sooner than expected. Office team found driver and empty skip which arrived within 30 minutes of making the call, enabling...
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0
Partilhar
Cliente fiável
Verificado pela Feefo
10 years ago
MIDI skip hire
The sales service was excellent but the after sales was very poor. I phoned up twice to get the skip collected which they completely ignored and picked it up whenever they wanted. This interfered...
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Luke
TJ Waste & Recycling Ltd
10 years ago
Thank-you for your valued feedback, Brigid.
I have reviewed call recordings to ascertain what may have caused this inconvenience. On Friday 2nd October, you kindly gave us notice to change your pre-agreed collection date from Tuesday 6th Oct, to Monday 5th Oct.
Unfortunately, the member of staff you spoke to failed to amend the booking - I would like to assure you the request was not ignored, rather, a result of human error - for this we are very sorry, this is not representative of the level of service we strive to provide. The staff member involved has been made aware of their error.
Thank-you very much for your custom.
Cliente fiável
10 years ago
Thank you. I actually phoned at the end of the day the skip was delivered to say it was ready for collection too but nothing happened there. The second call I was informed it would be collected on the Monday then no one came so I called and was told it would be collected at 8am Tuesday but they didn't turn up until the afternoon which caused problems with a different delivery I had that afternoon. Appreciate the apology through. Thanks
Luke
TJ Waste & Recycling Ltd
10 years ago
Thank-you for your reply, Brigid.
I'm afraid I was unable to locate the call records you are referring to, this would be the case if calling from a number different to the one provided on your booking. Regardless, the service you received was not up to our usual standards. Your comment will be forwarded to the member of staff involved, to fully understand the implications of their error.
Best regards
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Cliente fiável
Verificado pela Feefo
10 years ago
TJ Waste Tidy Bins
Excellent courteous service and good competitive prices for their skips.
Dropped off and picked up on requested days. The driver was very careful and efficient on the delivery and collection this...
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Cliente fiável
Verificado pela Feefo
10 years ago
Very happy
Great service I would highly recommend.
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Partilhar
Cliente fiável
Verificado pela Feefo
10 years ago
Very helpful,friendly and understanding driver.
Used Tj Waste on two occasions and both occasions the driver was friendly and helpful. definitely will use them again.
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Partilhar
Cliente fiável
Verificado pela Feefo
10 years ago
The skip was delivered and collected when requested and helpful driver.
0
Partilhar
Cliente fiável
Verificado pela Feefo
10 years ago
Another success
Always deliver when they say
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Partilhar
Cliente fiável
Verificado pela Feefo
10 years ago
Very helpful and good customer communications, if a little early!
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
