Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Timbuktu Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/timbuktu-travel | Feefo

A apresentar todos os 1,006 comentários

Cliente fiável

1 day ago

Data de compra: 25/08/2025

Cliente fiável

3 days ago

Data de compra: 06/08/2025

Custom Tour of Thailand

Jess has been super attentive and patient as we plan our first trip to Asia (Malaysia and Thailand). We are looking forward to the trip and the adventures she planned for us.

Daniel

Timbuktu

3 days ago

Hi there, Thank you very much for such a fantastic review! Jess and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Ricky McGrath

Asheville NC

8 days ago

Data de compra: 19/11/2025

O que Ricky McGrath disse sobre Timbuktu:

Love my team at Timbuktu

Great ideas and responsiveness. Attention to detail. Prepared to make recommendations even if there is no direct benefit.

Daniel

Timbuktu

7 days ago

Hi Ricky, Thank you very much for such a fantastic review. Carola and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Mrs. E

USA

12 days ago

Data de compra: 01/08/2025

O que Mrs. E disse sobre Timbuktu:

Timbuktu is a great company. I would recommend their services to anyone. Tessa is a great agent. This is the third trip she helped me to plan and all three trips have been amazing. She always helps...

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Daniel

Timbuktu

11 days ago

Hi Sherri, Thank you very much for such a fantastic review. Tessa and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Rwanda and Uganda. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Avaliações de produtos

Tara Polla

14 days ago

Data de compra: 12/08/2025

O que Tara Polla disse sobre Timbuktu:

Another amazing trip with Timbuktu

This is my third time using Timbuktu and definitely won’t be my last. Every time, I have such a wonderful and authentic experience with the people, land, and culture. Annie and the team make the...

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Daniel

Timbuktu

11 days ago

Hi Tara, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Zambia and Mozambique. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Avaliações de produtos

Cliente fiável

15 days ago

Data de compra: 13/09/2026

Travis Collins

16 days ago

Data de compra: 15/08/2025

O que Travis Collins disse sobre Timbuktu:

Great trip to Kenya!

Annie did a great job putting together an enjoyable vacation package. The trip was very enjoyable. I’ll never forget it. Emboo was fantastic. Chale Island was good (with a few odd features). ...

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Daniel

Timbuktu

15 days ago

Hi Travis, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Kenya. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Allison Loi

New York

18 days ago

Data de compra: 08/05/2025

O que Allison Loi disse sobre Timbuktu:

Vietnam family trip

I wanted to take the stress off of planning a trip for 5 with three older teen/young adults to Vietnam and Timbuktu made it so easy. The planning was straight forward and the actual trip was so...

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Daniel

Timbuktu

16 days ago

Hi Allison, Thank you very much for such a fantastic review. Meagan and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Vietnam. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Chicago

24 days ago

Data de compra: 02/08/2025

O que JT disse sobre Timbuktu:

An epitome of Service - A Class by itself!

OUTSTANDING SERVICE by Annie I. and her local team on the ground in Kenya and Tanzania.

Avaliações de produtos

Cliente fiável

25 days ago

Data de compra: 29/07/2025

Fantastic Southern Africa Trip

Timbuktu is an amazing travel company and will be there with you every step of the way!

Daniel

Timbuktu

24 days ago

Hi there, Thank you very much for such a fantastic review. Kevin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Avaliações de produtos

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Acerca de Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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+1 (646) 542 0667

4600 140th Ave N, Suite 180, Clearwater, Florida, 33762, United States

Serviço de apoio ao cliente

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

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Timbuktu Comentários

Avani Victoria Falls ResortOutros comentários a este produto (7)Ver Web site do ProdutoGood location, friendly staff, nice amenities. Minus one star as rooms are really small and in need of a refresh.

Kafunta River LodgeOutros comentários a este produto (1)Ver Web site do ProdutoAbsolutely wonderful gem of a lodge. Everything was 10/10; food, ambiance, staff, rooms, amenities. Would go back tomorrow.

Kafunta Island Bush CampOutros comentários a este produto (1)Ver Web site do ProdutoWhat a magical stay in the bush! Everything was perfect. Service, food, rooms, activities- all exceeded any expectation I thought I had. Would recommend to anyone.

Baines' River CampOutros comentários a este produto (1)Ver Web site do ProdutoStaff were very friendly and helpful. Had all the amenities one may need. Laundry service was lightening fast. Meals was a mix of buffet and sit down- couldn’t decipher how that was decided, some...Ler todos

Protea Hotel Lusaka International AirportOutros comentários a este produto (1)Ver Web site do ProdutoPerfect for a quick layover. A bit noisy in our particular room due to proximity to outside door. However, on par for an airport hotel.

asDunasOutros comentários a este produto (2)Ver Web site do ProdutoTruly spectacular. Food- 10/10. Cocktails- heavenly. Vibes- on point. Wine- chefs kiss. Staff were all absolutely amazing. Rooms- I could move into. Loved how activities were sorted out seamlessly...Ler todos

Cloud 9 Boutique HotelOutros comentários a este produto (4)Ver Web site do ProdutoExcellent location and kind staff.

Arathusa Safari LodgeOutros comentários a este produto (5)Ver Web site do ProdutoIncredible safari lodge! Loved the lodge we stayed in, the staff were attentive and professional, the grounds were beautiful and full of wildlife and we loved our guide, Jeff!

Insika LodgeOutros comentários a este produto (1)Ver Web site do ProdutoInsinka Lodge was a beautiful lodge to stay in in Victoria Falls. The staff was so incredibly helpful when we had some changes we needed to make. It was a bit far from shopping and restaurants but...Ler todos

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?