Hello,
Thank you for contacting us with your feedback, this is valuable to our team.
We are so sorry to hear that your order was not delivered to the correct location, we understand this is frustrating.
Could you please contact us at orders@wearethought.com with your order number? Once we have this information, we can look into this further and take the next steps to resolve this for you asap.
Best Wishes
The Thought Team
This was my first purchase and I was very happy with my products, I kept 2 out of the 4 items I bought. I was informed throughout with shipping confirmation and provided tracking information. There...
Cancelled most of the order automatically, shipped the rest, paid more for shipping than items after this happened. The items I did receive were fine but I would not have moved forward with an...
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Thought
Thought Clothing
2 years ago
Hello,
Thank you for your feedback.
We are sorry to hear that you have received a refund due to a lack of stock.
We are a small company and updating our website to reflect the stock availability is a manual process on our side, this can sometimes take us a while to make sure the stock is reflected correctly. We understand this can be frustrating and apologise that this was not removed sooner.
Could you please contact us at orders@wearethought.com?
Thank you.
Best Wishes
The Thought Team
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.