You sent me the wrong board. But you did replace it a few days later but was already on my way to Devon.
Tony
The SUP Company
5 years ago
Hi Adam, thank you for taking the time to leave a review. As per our conversations in promptly resolving our mistake, we are sorry for this error but happy that we were able to solve it quickly. While we offered to send the correct model to your holiday venue, we dispatched it as requested to your original delivery address. We hope you are enjoying your holiday.
Excellent customer service, the staff answered all of my questions promptly and in great detail. Fantastic offers and great prices for a great product.
Delivery was very fast.
There was a delay with my order, I presumed it was a Brexit thing, coupled with the fact that I live in Northern Ireland. The fact that it took just one phone call and my stuff was with me 2 days...
SUP..co.com. Had the item I wanted in stock. I wish that I had gone to them in the first place. Another vendor took my order and then said I'd have to wait 4 weeks.
Avaliações de produtos
Data de compra: 28/05/2021
0
Partilhar
MH
Michelle Hufton
Verificado pela Feefo
5 years ago
O que Michelle Hufton disse sobre The SUP Company:
Helpful and easy to deal with delivered on time just the product i was looking for
Phoned so many times for advice before I finally bought my new “hard” sup , paddle and accessories. Staff are friendly and knowledgable and board and paddle arrived quickly and safely. Really good...
Saiba mais
Avaliações de produtos
Data de compra: 26/05/2021
0
Partilhar
KH
Kevin Haynes
Verificado pela Feefo
5 years ago
O que Kevin Haynes disse sobre The SUP Company:
The delivery service was rather.slow. The.wetsuit was a poor fit, but I guess that could be because I chose a.lower priced item. I have now chosen.a more expensive item and the fit is spot on. Thanks
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
