The SUP Company Comentários

Hi Matthew, Thank you for taking the time to leave a review. The discount code you tried to redeem did not work as it is not applicable as per the description on our discount codes page. This can be viewed here and as per the text below - https://www.thesupco.com/sup-company-discount-vouchers-i38 You purchased an already discounted 2019 Red Paddle Co 10'8 Ride package with a Red Paddle Co Alloy paddle. This is excluded as per our clear exclusions. Paddle Upgrade Discount Voucher At The SUP Company we appreciate that everyone's tastes and requirements are different, and as such the packages we offer may not work for you. That is why we want to give you the opportunity to not only secure a great deal but also the paddle you want when purchasing a paddleboard. It could not be simpler - just add either the inflatable or hard paddleboard along with the paddle of your choice to the 'basket' and make your way to the checkout. Once there enter the discount code '50PADDLE' and we will automatically discount your total purchase by £50. Exclusions: Please note this discount can only be applied to full price paddles of £150 or more only - all paddles less than £150 and listed on sale are excluded. 0% Finance options are not available when this code is redeemed. Please also note that if ordering an existing package which includes a paddle then at the time of dispatch your this paddle will be upgraded to the paddle you have selected. For example, if ordering a Red Paddle Co 10'6 Ride with 3 piece Alloy Paddle and you add a Starboard Lima Tiki Tech 3 piece Paddle to your checkout and redeem the 'Paddle70' discount code. At the time of dispatch your order will be a Red Paddle Co 10'6 Ride without a 3 piece Alloy Paddle and instead a Starboard Lima Tiki Tech 3 piece Paddle. This offer does not apply to paddles offered as upgrades already listed within a package.

Hi Christian, thank you for taking the time to leave a review. As Robert explained on the phone; although you are based in Jersey and ex VAT pricing our website charged you VAT as you entered the delivery address of 'UK - Mainland' rather than 'UK - Channel Islands (Jersey)'. Due to this our website automatically charged you VAT as is due on all orders to UK - Mainland deliveries. A refund of £17.32 has been actioned.