Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

The Luxury Holiday Company Comentários

https://www.theluxuryholidaycompany.com

EXCECIONAL

Specialists in luxury and ultra-luxury holidays

Serviço

4.9

classificações no último ano

A apresentar todos os 308 comentários

Mr Michael Webster

Verificado pela Feefo

GBR

1 month ago

O que Mr Michael Webster disse sobre The Luxury Holiday Company:

Very good

Mrs Josephine Zandona

Verificado pela Feefo

1 month ago

O que Mrs Josephine Zandona disse sobre The Luxury Holiday Company:

Friendly, helpful, experienced, and sorts out’s problems quickly and efficiently.

Cliente fiável

Verificado pela Feefo

2 months ago

Happy but also disappointed

My experience with The Luxury Holiday Co. was for the most part satisfactory, my main complaint was that they informed me that I would be staying in a certain hotel in Lake Como that in fact was as...

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Client relations

The Luxury Holiday Company

1 month ago

Thank you for taking the time to share your feedback. Unfortunately, the original hotel was subject to availability at the time of quotation and had become fully booked before we received confirmation of your holiday. We do recommend securing reservations promptly to avoid disappointment, especially during busy periods, but understand this isn't always possible. I’m pleased to hear that Krishna was able to assist in securing an alternative hotel for you. Please accept my sincere apologies for any inconvenience this situation may have caused. If you have any further questions, please don’t hesitate to contact either Krishna or myself. In the meantime, we hope you have a wonderful holiday. Kind regards, Laura

Mrs Cathy Jeffery

Verificado pela Feefo

GBR

2 months ago

O que Mrs Cathy Jeffery disse sobre The Luxury Holiday Company:

Great - helpful and supportive.

Was great to get expert advice about our chosen destination. Krishna listened carefully and offered useful suggestions before coming up with a detailed itinerary. Very easy to tweak this before...

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Cliente fiável

Verificado pela Feefo

2 months ago

Great service

Excellent. Prompt responses, knowledgeable, and informative both on phone and email.

Cliente fiável

Verificado pela Feefo

2 months ago

Efficient prompt and courteous service. I had spoken with another company to arrange to holiday but after 4 days had not heard anything. I got a response within the hour of my online enquiry and a...

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Cliente fiável

Verificado pela Feefo

3 months ago

Great service

Krishna is great. Nothing is too much trouble. Booking holidays couldn’t be easier with her in charge of arrangements.

Slimcurvy

Verificado pela Feefo

GBR

3 months ago

O que Slimcurvy disse sobre The Luxury Holiday Company:

Bucket list experience….

The booking experience and the details of the holiday were exceptional. Lisa was fantastic. Unfortunately, I didn’t see the northern lights so I might have to go back but the husky ride and...

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Cliente fiável

Verificado pela Feefo

3 months ago

Very helpful and accommodating,

Mrs Rachael Moore

Verificado pela Feefo

GBR

3 months ago

O que Mrs Rachael Moore disse sobre The Luxury Holiday Company:

Happy holiday well planned and delivered

The most helpful cheerful reliable and consistent representative. Our holiday was thoroughly put together to suit our needs.

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Parte da iniciativa Treefo

Trabalhamos com a Ecologi para financiar projetos de plantação de árvores em troca das avaliações recolhidas por The Luxury Holiday Company

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