Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

The Insurance Surgery Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/the-insurance-surgery-co-uk | Feefo

PA

paula

Verificado pela Feefo

2 years ago

O que paula disse sobre The Insurance Surgery:

Fantastic service from start to end. Definitely went above and beyond

This service was amazing. Managed to arrange me life cover when I couldn't find any, due to my complex health history. They certainly went above and beyond to help tsylor my needs. In particular...

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Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, for sharing your positive experience with Emilie at the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member, you will receive a £50 lifestyle voucher! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/ Best wishes, Charlotte H @ The Insurance Surgery

0

PM

Verificado pela Feefo

Newport

2 years ago

O que PM disse sobre The Insurance Surgery:

Humans not human like. And call when agreed!

Rang me when agreed and then agreed call back when my circumstances meant was not ready (waiting on a house move). Really helpful. Able to look at my personal circumstances and were not just an...

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Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, for sharing your positive experience with Suzie at the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member, you will receive a £150 voucher, until 5th Dec! Share the love: https://www.the-insurance-surgery.co.uk/refer-a-friend-or-family-member-to-the-insurance-surgery/ Best wishes, Charlotte H @ The Insurance Surgery

0

AN

andrew

Verificado pela Feefo

2 years ago

O que andrew disse sobre The Insurance Surgery:

Expensive

Expensive decided not to bother

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, Andrew, for your feedback. We are sorry that it didn't work out this time, we always try to find suitable cover for our customers, which sometimes means the cost is a little more expensive. If you would like to discuss your experience with me, please email me directly on: Charlotte.harding@theinsurancesurgery.co.uk

0

Cliente fiável

Verificado pela Feefo

2 years ago

Great service for.

Neil Cameron was a great help when it came to getting my life insurance. He went through everything thoroughly and was friendly to deal with. I would highly recommend.

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, for sharing your positive experience with Neil at the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member, you will receive a £50 voucher, as a thank you! Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

Cliente fiável

Verificado pela Feefo

2 years ago

The agent was very helpful, polite towards me .

I thank you so much for your advice dealing with the agent, very polite and helpful and it seems like he new what I wanted. Keep up the good work, for being so cheerful agent .many thanks .

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you, for sharing your positive experience with Tom at the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member, you will receive a £50 voucher, as a thank you! Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

JM

James Fawcett MBE

Verificado pela Feefo

Newcastle

2 years ago

O que James Fawcett MBE disse sobre The Insurance Surgery:

Thank you.

This is the second product that I have purchased via the surgery and the third as a family. Having previously suffered from skin cancer in 2018 life insurance has been almost impossible to obtain. I...

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Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery and for highlighting the excellent customer service from Neil. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

Cliente fiável

Verificado pela Feefo

2 years ago

Ellis-bristow

Very helpful

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

EV

evan

Verificado pela Feefo

2 years ago

O que evan disse sobre The Insurance Surgery:

Helpful and friendly.

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery and for highlighting the excellent customer service from Sam H. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

JO

john

Verificado pela Feefo

42/TA9 3LL

2 years ago

O que john disse sobre The Insurance Surgery:

sorry can not think of the words'

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

CH

charles

Verificado pela Feefo

2 years ago

O que charles disse sobre The Insurance Surgery:

Neil Cameron’s service was excellent and comprehensive

Charlotte Harding

The Insurance Surgery

2 years ago

Thank you for sharing your positive experience with the Insurance Surgery. We strive to provide our customers with the highest level of service and support, and it's always great to hear that we have succeeded in doing so. If you would like to recommend a friend or family member you will receive a £50 voucher - as a thank you. Please give us a call on 0800 083 2829 or visit our website and start a live chat. Best wishes, Charlotte H @ The Insurance Surgery

0

The Insurance Surgery Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?