Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

The Insurance Emporium Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/the-insurance-emporium | Feefo

A apresentar todos os 6,783 comentários

MS ANN HARDY

Verificado pela Feefo

GBR

6 hours ago

O que MS ANN HARDY disse sobre The Insurance Emporium:

Cost effective and straightforward when needed. Good service.

I have been a previous customer and received very prompt and efficient service when our much loved cat was ill and sadly died. I didn’t need to look at any other company as the cost is affordable...

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Cliente fiável

Verificado pela Feefo

12 hours ago

Good service

Good, quick and efficient service. Easy to use web site. A good price for the insurance

Cliente fiável

Verificado pela Feefo

1 day ago

Lack of clarity in some areas

I didn't receive any clarification upon asking for it, I was only quoted the policy which wasn't helpful as I had obviously read that already.

Simon

The Insurance Emporium

1 day ago

Good afternoon, Thank you for taking the time to leave your feedback. We’re sorry to hear that you did not receive the clarification you were looking for. We have checked our records and are unable to locate a request relating to this matter. However, we would be happy to help you further. Please contact our Customer Contact Department on 03300 244 007, where a member of the team will be more than happy to assist and provide the clarification you need. Kind regards, Simon The Insurance Emporium

Cliente fiável

Verificado pela Feefo

2 days ago

preston

easy to do

Simon

The Insurance Emporium

1 day ago

Good morning, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Cliente fiável

Verificado pela Feefo

4 days ago

Excellent

Good friendly assistance,explained every part clearly regarding policy,cost,etc Quick response to answering phone & Transferring to correct department for needs

Joe

The Insurance Emporium

4 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Joe The Insurance Emporium

MR TERENCE HODGSON

Verificado pela Feefo

GBR

4 days ago

O que MR TERENCE HODGSON disse sobre The Insurance Emporium:

Professional approach

The Agent who dealt with me did so professionally and demonstrated broad knowledge of the insurance cover that I needed. She explained the various options to me which helped me to design the policy...

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Joe

The Insurance Emporium

4 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Joe The Insurance Emporium

MR MYLES SMITH

Verificado pela Feefo

4 days ago

O que MR MYLES SMITH disse sobre The Insurance Emporium:

Good Costs easy to use will be insuring our new puppy as well in few weeks when free insurance runs out

Joe

The Insurance Emporium

4 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Joe The Insurance Emporium

Cliente fiável

Verificado pela Feefo

5 days ago

Great

Easy to find a cheap pet insurance Sent paper documents which is great

Kirsty

The Insurance Emporium

5 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Kirsty The Insurance Emporium

Cliente fiável

Verificado pela Feefo

6 days ago

Good range of policies for dogs.

Clear easy to follow website. Easy to get a quote. I use The Insurance Emporium to get a Public Liability Only insurance for my dog - not many companies do this product so it was good to find one...

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Kirsty

The Insurance Emporium

5 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Kirsty The Insurance Emporium

MS C TEMPLER

Verificado pela Feefo

GBR

6 days ago

O que MS C TEMPLER disse sobre The Insurance Emporium:

Great experience

Very straightforward to complete forms and great price and everything was completed quickly with no fuss. Fantastic

Simon

The Insurance Emporium

6 days ago

Good afternoon, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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The Insurance Emporium Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?