I have emailed a number of times now and i guess as you have had my custom you're not too bothered about after sales service.
I was told your BBQs came next working day - I even rang up to confirm...
Saiba mais
The BBQ Store
The BBQ Store
13 years ago
We are very sorry for the confusion with your delivery, we changed couriers at the time your item was to be delivered and unfortunately you did receive an incorrect tracking no (which was corrected asap) TNT have admitted this was their error and it was not delivered on time, since we have changed over to TNT the delivery times have been much better than our previous courier, we have logs to prove we kept in contact with you once we realised there was a problem, and we have refunded you compensation for the inconvenience caused. item was delivered on 15th instead of 14th.
Ordered by telephone and I have to say being popped on hold without explanation twice during the call was a bit disconcerting and doesn't inspire confidence. However, the order arrived correct and...
Saiba mais
Data de compra: 08/08/2012
0
Partilhar
Cliente fiável
13 years ago
Item delivered exactly at the time as requested at the time of ordering.
easy to order online and promt fast excellent delivery !
Cliente fiável
13 years ago
really easy to use online and excellent delivery service
Avaliações de produtos
Cliente fiável
13 years ago
The BBQ is excellent ! very easy to put together. used it the same day it arrived ! cooks food fast and evenly,the searer is amazing it just adds to this fantastic product.The BBQ is light and easy to move around on the built-in casters ! would highly reccomend this product.
Data de compra: 06/08/2012
0
Partilhar
Cliente fiável
13 years ago
excellent service arranged different delivery date upon request 100%
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
