The whole process so far has been dreadful! When i placed my order on the internet on the Saturday. I requested delivary on the Wednesday. I confirmed this when I telephoned on the Monday to pay. On...
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The BBQ Store
The BBQ Store
13 years ago
An e-mail was sent from us on 28th Sept to say the item was dispatched, our Manager personally rang on 3rd October to say how sorry we were & sent some free gifts.
The first bbq was damaged and was exchanged the second also had damage and a new pard is being ordered. I question the warehouse and/or the maufacturer
The BBQ Store
The BBQ Store
13 years ago
we are extremely sorry for the damage to both BBQ's, we do not open the BBQ's they are delivered to us in bulk from OUTBACK, we have sent you a refund for the inconvenience caused
Cliente fiável
13 years ago
The BBQ was damaged and a replacement was sent out without delay however the replacement also had damage a full refund was given without delay. Although disappointed a full refund was given without delay.
Could not fault on price and delivery the only minor problem was finding the free propane regulator does not fit a standard 6kg propane bottle,so am having to source one from elsewhere.
Avaliações de produtos
Data de compra: 16/09/2012
0
Partilhar
Cliente fiável
13 years ago
a
Avaliações de produtos
Data de compra: 17/09/2012
0
Partilhar
Cliente fiável
13 years ago
Great response, speedy too.
Avaliações de produtos
Data de compra: 14/09/2012
0
Partilhar
Cliente fiável
13 years ago
I sopke to someone by phone and they were very helpful indeed.
The BBQ arrived on time. The delivery service could have tried harder to deliver it on the Tuesday. Also, they were not specific enough for the delivery time on Wednesday. I know this is not the...
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Data de compra: 07/09/2012
0
Partilhar
Cliente fiável
13 years ago
website easy to navigate easy to order quick delivery
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