Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

AA Home Insurance Comentários

https://www.theaa.com/home-insurance/

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A apresentar todos os 6,744 comentários

Cliente fiável

7 years ago

Cheaper insurance

I’ll very please as I have home cover as well as breakdown cover for less than my previous home insurance

The AA

AA Home Insurance

7 years ago

It's great to hear you're with us for your Home Insurance and Breakdown cover. Thanks for taking the time to leave a 5 star review 👍.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

You are currently in breach of the insurance contract ..... READ MY EMAILS

You are currently in breach of the insurance contract ..... READ MY EMAILS OK!

The AA

AA Home Insurance

7 years ago

Hi Frank, thank you raising this. We've contacted you by email for more information.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

The service I received was excellent the only problem was when I came to pay and you apparently had a computor glitch

Cliente fiável

7 years ago

Abysmal

The AA

AA Home Insurance

7 years ago

We're sorry to hear this and hope you've been able to raise any concerns you may have.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

Easy pleasant experience.

Easy pleasant experience. Website was clear and easy to understand.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

Well done AA

Would well recommend,, been with my last insurance company for years,, this year they wanted to charge me £584, way to expensive,, and obviously no loyalty there,, shopped around and the AA saved me...

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The AA

AA Home Insurance

7 years ago

We're delighted we could offer you a competitive price.

Cliente fiável

7 years ago

Yes, I received a very good service from a polite and well informed member of staff. I always shop around for insurance these days, having found to my cost that loyalty is a very costly experience. I...

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The AA

AA Home Insurance

7 years ago

It's great to hear our customer service was to a high standard.

Cliente fiável

7 years ago

After completion found that payment would automatically be taken from my card for the following year. I did not ask for this and if I missed the question it was not very clear. Had to ring up and it...

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The AA

AA Home Insurance

7 years ago

Hi. We're very sorry if this was not made clear to you when you purchased the policy. We're pleased to hear that you've been able to get this sorted.

Cliente fiável

7 years ago

Very good value for money.

Cliente fiável

7 years ago

Helpful and easy.

Quite helpful. Easy and efficient.

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