Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

AA Home Insurance Comentários

https://www.theaa.com/home-insurance/

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Cliente fiável

7 years ago

The AA provided the best deal for my home insurance renewal. I'm very happy.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

Reliable Customer Service

Easy to use

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

Provide a copy of the insurance policy and documentation. Still waiting after approximately one month

The AA

AA Home Insurance

7 years ago

Hi Stephen, we're very sorry to hear this. However, if you have requested for these details to be sent via email we would strongly recommend that you check your spam and junk folder to ensure they have not arrived there by mistake. If not, we hope you were able to speak to the team directly to clarify any concerns that you had and to get these reissued.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

Excellent on line service

Excellent on line service, really easy to use

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

Was really easy to to get the insurance cover I needed. Super quick was sent to me straight away through email. Was also half the price of my previous insurance with the added bonus of having...

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Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

Helpful, courteous, fairly straight forward

Online got me so far with the process of buying home insurance. The telephone call to complete it was courteous and helpful. My only slight disappointment was that copies of the documents were not...

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The AA

AA Home Insurance

7 years ago

We're so pleased with how helpful you found our staff to be when completing your purchase. We're sorry to hear that you have been left feeling slightly disappointed. However, we send out all documents to the first person named on the policy. Thank you for taking the time to leave your feedback Sheila.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

Good deal

Simple - easy access - helpful staff

The AA

AA Home Insurance

7 years ago

It's great to see how accessible you found our service and especially how beneficial you found our staff to be, Tim. Thanks for taking the time to leave your feedback.

Cliente fiável

7 years ago

Excellent all-round service. Very pleased with price.

Cliente fiável

7 years ago

online quote

quick and easy to use straightforward

Trusted Customer

7 years ago

O que Trusted Customer disse sobre AA Home Insurance:

The website was easy to access but I actually spoke to someone as well who was very helpful.

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