Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Tessuti Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/tessuti | Feefo

JD

Jamie-Leigh Dobb

5 years ago

Data de compra: 10/04/2020

O que Jamie-Leigh Dobb disse sobre Tessuti:

Shorts that were ordered were meant to be a medium, however they came more like a L/XL

Mollie

Tessuti

5 years ago

Hello Jamie-Leigh, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been resolved for you and a full refund has been processed. Please be assured that we value your custom and would love to see you return. We really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

NM

Nathan Modeste

5 years ago

Data de compra: 10/04/2020

O que Nathan Modeste disse sobre Tessuti:

order not yet received

I haven't yet received my order although I have received an email from both tessuti and hermes stating that it had been delivered. Complaint raised but not yet resolved as is still been investigated

Mollie

Tessuti

5 years ago

Hello Nathan, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this is being dealt with, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: 91697179 quoting reference: #9915715 in the subject. We really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

WS

Wiktor Simeonow

5 years ago

Data de compra: 09/04/2020

O que Wiktor Simeonow disse sobre Tessuti:

everything like I have ordered, quickly and also well-packed- I recommend them very much(!) 😊

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

Cliente fiável

5 years ago

Data de compra: 08/04/2020

Lovely and efficient

Very precise and the courier is as professional as yoy can get

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

Cliente fiável

5 years ago

Data de compra: 08/04/2020

Delayed / lost order, poor communication and in need of new couriers!

Ordered on 7th, dispatched on 8th and on the 9th the courier informed me item was delayed 24 hours. It’s now 6 days since being informed of the 24 hour delay and no updates from the courier or from...

Ler todos

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am sorry to hear that you are unhappy with your shopping experience with us! Looking into your account I can see that this has now been resolved for you. Please be assured that we value your custom highly and would love to see you return. We really hope this experience has not put you off from shopping with us in the future. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

AH

Adam Harris

5 years ago

Data de compra: 07/04/2020

O que Adam Harris disse sobre Tessuti:

Great price on cap thanks Nd came bk 2 x coz I missed them lol

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

Cliente fiável

5 years ago

Data de compra: 07/04/2020

Superb service

The item I bought went missing in transit through no fault of Tessuti at all. When I contacted them to help locate my parcel, their service was outstanding and got a replacement sorted out within the...

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Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

Cliente fiável

5 years ago

Data de compra: 06/04/2020

Suportes multimédia carregados

Ver todos os (4) suportes multimédia

The bag I ordered had marks all over it , the zip had to b pulled up with force and the top had bents in not the best for a designer bag , I took pics as I was really shocked with the service and...

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Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I would like to sincerely apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that a full refund has been processed for you. Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

Cliente fiável

5 years ago

Data de compra: 06/04/2020

Poor experience

Very poor experience, took 6 days to actually process my order and sent numerace emails to then get a reply on the 5th day.

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Nothing pleases us more than when our customers are happy and we really hope to see you again soon. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

Cliente fiável

5 years ago

Data de compra: 05/04/2020

Great service

Easy to use and very quick, fantastic product and great value in the sale

Mollie

Tessuti

5 years ago

Hello, Thank you for your review. I am pleased to hear that you are happy with your recent shopping experience with us! Nothing pleases us more than when our customers are happy. We look forward to seeing you again soon. Many thanks. Mollie, Tessuti Online Review Team

Avaliações de produtos

0

Tessuti Comentários

Cp Company Chrome Patch Swim ShortsOutros comentários a este produto (1)Ver Web site do ProdutoThe material was good however the sizing was wrong, definitely wasn’t a size medium as they we’re a lot larger

Armani Exchange Perforated Leather TrainersOutros comentários a este produto (1)Ver Web site do Produtonot received order tessuti have been informed and investigating

Paul And Shark Multi Colour Logo SweatshirtOutros comentários a este produto (1)Ver Web site do Produtoperfect shop! full recommend:))

Emporio Armani Loungewear 3 Pack Boxer ShortsOutros comentários a este produto (1)Ver Web site do Produtoperfect shop- 100%positive note:))

Moose Knuckles Metal CapOutros comentários a este produto (1)Ver Web site do ProdutoIt was as expected and suited perfectly

Vivienne Westwood Reina Pendant NecklaceOutros comentários a este produto (1)Ver Web site do ProdutoI can’t rate the item as it never reached me. This isn’t the sellers fault, but I can’t submit my retailer review without submitting this product review too.

Versace Jeans Couture Tartan CapOutros comentários a este produto (1)Ver Web site do ProdutoNice hat half price thanks

Dsquared2 Icon CapOutros comentários a este produto (2)Ver Web site do ProdutoAs described, looks the part

Vivienne Westwood Johanna Small Cross Body BagOutros comentários a este produto (1)Ver Web site do ProdutoPoor , looks like it had been word already marks on bk zip wouldn’t do up sent it right back same day not happy with service

Barbour International Slim Waxed JacketOutros comentários a este produto (1)Ver Web site do ProdutoGood branded quality item.

Mallet Archway LeatherOutros comentários a este produto (1)Ver Web site do ProdutoGood branded quality item.

Armani Exchange Logo Print Short Sleeve T-ShirtOutros comentários a este produto (1)Ver Web site do ProdutoGreat value bought in the sale

Armani Exchange Geometric Logo Short Sleeve T-ShirtOutros comentários a este produto (1)Ver Web site do ProdutoGreat value bought in the sale all for holiday later this year

Armani Exchange Multi-Coloured Logo Short Sleeve T-ShirtOutros comentários a este produto (1)Ver Web site do ProdutoGreat value in the sale .

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?