Tenon Tours creates personalized trips that connect you to the best of Europe.
Serviço
4.8
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classificações no último ano
A apresentar todos os 749 comentários
DA
David
Verificado pela Feefo
5 years ago
O que David disse sobre Tenon Tours:
Hoping for Next Year
When we were unable to take our scheduled trip because of Covid, they managed all of the notifications necessary. Now we are hoping for next year.
Elizabeth
Tenon Tours
5 years ago
Thank you for your review, David! We are sorry that you weren't able to travel as planned, but we hope that we will be able to make your travel dreams a reality next year.
1
Partilhar
PL
Patricia L.
Verificado pela Feefo
5 years ago
O que Patricia L. disse sobre Tenon Tours:
Excellent Customer Service
The customer service has been excellent. No matter what changes or how many changes are made it is always met with kindness and professionalism. Nice Job Girls!!
Elizabeth
Tenon Tours
5 years ago
Patricia, we're so glad that you had a positive experience with our team. Thank you for sharing!
1
Partilhar
Cliente fiável
Verificado pela Feefo
5 years ago
Excellent customer service
Christine and Natasha (and the operations team) have gone above and beyond in trying to reschedule our 12-day honeymoon to Scotland/Ireland not once but twice since our initial booking in 2019 due...
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Elizabeth
Tenon Tours
5 years ago
Thank you so much for your feedback. We are truly sorry that your honeymoon had to be rescheduled but we are looking forward to planning a perfect trip for you!
1
Partilhar
SH
Sharon
Verificado pela Feefo
Montana
5 years ago
O que Sharon disse sobre Tenon Tours:
Compassionate and professional care
Tenon did an absolutely tremendous job detailing an itinerary that fit our pace. The accommodations were all outstanding!! We loved using them, had to postpone our 2nd trip due to Covid and will...
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Elizabeth
Tenon Tours
5 years ago
Thank you for such a great review, Sharon. We're always happy to hear from our repeat travelers. We are sorry that your trip was canceled but look forward to having you travel with us again soon.
1
Partilhar
CH
Charles
Verificado pela Feefo
5 years ago
O que Charles disse sobre Tenon Tours:
they were very helpful in rescheduling our trip - due to the Covid 19 sitiuation, we were not able to take our trip at this time
Elizabeth
Tenon Tours
5 years ago
Charles, thank you for your review. We are sorry that you weren't able to travel but are looking forward to planning your rescheduled trip of a lifetime. It will be worth it!
1
Partilhar
JE
Jeffrey
Verificado pela Feefo
5 years ago
O que Jeffrey disse sobre Tenon Tours:
The people there are awesome and have great customer service skills.
Elizabeth
Tenon Tours
5 years ago
That is great to hear, Jeffrey! Thank you for sharing your feedback with us.
1
Partilhar
BO
Bob
Verificado pela Feefo
5 years ago
O que Bob disse sobre Tenon Tours:
Great customer service
1
Partilhar
BR
Brian
Verificado pela Feefo
5 years ago
O que Brian disse sobre Tenon Tours:
Due to Covid, we postponed our trip to September 2021. Based on everything Tenon has done so far for us we anticipate that the great service will continue.
Elizabeth
Tenon Tours
5 years ago
Thank you for sharing your experience and for choosing to reschedule with us. We are excited for your upcoming trip to England!
0
Partilhar
Cliente fiável
Verificado pela Feefo
5 years ago
Great communication and prompt replies with my questions. Very helpful and we know we are in good hands. Thank you
Elizabeth
Tenon Tours
5 years ago
We're happy that you received such prompt service from our team. We appreciate you sharing this with us!
1
Partilhar
RO
Robert
Verificado pela Feefo
5 years ago
O que Robert disse sobre Tenon Tours:
They were extremely helpful and made the process easy for us. I would and have recommended them to others. Very professional and cared about our needs
Elizabeth
Tenon Tours
5 years ago
Thanks for the feedback, Robert! We appreciate the recommendations and look forward to traveling with you soon.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
