Tenon Tours creates personalized trips that connect you to the best of Europe.
Serviço
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classificações no último ano
A apresentar todos os 749 comentários
GA
Gayle
Verificado pela Feefo
4 years ago
O que Gayle disse sobre Tenon Tours:
Our nine day trip to Italy was fantastic and enhanced by the services Tenon Tour was able to arrange for our vacation. It was so nice to have the train tickets, excursion vouchers, personal transfers...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback, Gayle! We are so happy to hear that you had such a fantastic time in Italy with Tenon Tours. We especially loved the photo you submitted with your survey! I'll be sure to pass along your comments to both Monica and Gracie. Thank you for choosing to travel with Tenon and I hope we'll have the opportunity to plan another trip for you in the future.
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Renee
Verificado pela Feefo
4 years ago
O que Renee disse sobre Tenon Tours:
Janet has done everything possible to give us a memorable trip in October!
Our trip isn't here yet, but the plans look great. Janet has done her utmost to give us a comfortable and memorable trip to Ireland, we're really looking forward to it!
Elizabeth
Tenon Tours
4 years ago
Hi Renee, thank you for choosing Tenon Tours for your upcoming Ireland trip! We are looking forward to hearing all about it.
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Randall
Verificado pela Feefo
4 years ago
O que Randall disse sobre Tenon Tours:
Enjoyed week stay in Iceland capital
Booked good tours. Pickups and transfers were prompt and clean vehicles. Hotel location and dining was good for our visit to Iceland.
Elizabeth
Tenon Tours
4 years ago
Hi Randall, thank you for your review of your Iceland trip with Tenon Tours! I am happy to hear you enjoyed the tours, transfers and accommodations we arranged for you. We'd love to learn more about why your trip was rated 4-stars. If you would like to send more details, you can email us at travel@tenontours.com. Thank you again for traveling with Tenon!
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Joseph
Verificado pela Feefo
Fort Lauderdale
4 years ago
O que Joseph disse sobre Tenon Tours:
Stephanie Macaluso Rocks!
We were very pleased throughout our engagement with Stephanie Macaluso who alway went 'the extra mile" to make sure our trip was designed, priced and executed to fit our needs, budget, and interests....
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Elizabeth
Tenon Tours
4 years ago
Hi Joseph, thank you so much for sharing your feedback with us! We are beyond happy that you had such a wonderful experience on your Tenon Tours trip to Iceland. I've shared your comments with our team and know that Stephanie will be very happy to hear this.
I'm sorry that you were not as satisfied with your BYSS TEAM Member! I have shared this with the team as well so we can investigate further. If you have additional information that you wish to share, please feel free to email us at travel@tenontour.com.
We agree that the guides can make or break any tour experience! Any information shared, good or bad, is used to develop better experiences for our guests, so please know that we will be sharing your feedback with our on-the-ground partners as well.
I want to thank you again for sharing your feedback as well as for choosing to travel with Tenon. We hope to have the opportunity to plan another trip for you in the future!
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Colleen
Verificado pela Feefo
4 years ago
O que Colleen disse sobre Tenon Tours:
Tenon Tours was amazing from the start! I was connected with Janet Dudley who did an amazing job throughout the entire process, from planning and giving us great suggestions to create the perfect...
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Elizabeth
Tenon Tours
4 years ago
Hi Colleen, thank you for sharing your experience with us! I'm happy to hear that your trip to Ireland was amazing from the start. I'll be sure to share your comments with Janet as well. :) I hope we'll have the chance to work with you on another trip in the future!
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Debora Doris
Verificado pela Feefo
Hollywood
4 years ago
O que Debora Doris disse sobre Tenon Tours:
Tour was wellorganized
The tour was well organized and responses planning requests were prompt. Hotels that were booked were very good and the drivers were excellent. Very accomodating by contracted parites for chnges in...
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Elizabeth
Tenon Tours
4 years ago
Hi Deborah, thank you for sharing your experience with us. I'm happy to hear that your tour to Spain was well organized and that you received prompt responses from our team! If there is additional feedback you would be willing to share about your service experience with our team, we would be happy to hear why you felt it was 4-stars. Thank you again, Deborah, and we hope that we'll have the opportunity to plan another trip for you in the future.
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Henry
Verificado pela Feefo
4 years ago
Suportes multimédia carregados
Ver todos os (3) suportes multimédia
O que Henry disse sobre Tenon Tours:
Amazing Trip !!
We couldn't have done this trip without Tenon Tours, they helped plan it and made sure everything went smooth during our trip. Nice to have someone watching out for you , especially during these...
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Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your feedback and photos with us, Henry! I'm so happy to hear that you had a wonderful trip to Ireland the UK. :) I see that you had been working with Stephanie and Emily so will be sure to pass your comments along to them. Also, it looks as though you had traveled with us once before on your honeymoon and kept us in mind for your anniversary. We love that! Thank you for being such a loyal traveler with us, and happy 10th anniversary!
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Janet
Verificado pela Feefo
Omaha
4 years ago
O que Janet disse sobre Tenon Tours:
professional, responsive staff - good resources.
The Tenon staff was attentive to learn our interests for our Ireland trip and then had another meeting with us after they drafted an itenerary to be sure it met our needs. We had some travel...
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Elizabeth
Tenon Tours
4 years ago
Hi Janet, thank you for taking the time to leave a review of your experience with us! I am sorry to hear that you had to miss parts of your tour due to flight delays. I'm glad that our team has been able to assist you and am confident things will be resolved soon! I hope that you had a wonderful trip to Ireland and that we'll have the opportunity to work with you again in the future.
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MA
Mary
Verificado pela Feefo
Roselle, IL
4 years ago
O que Mary disse sobre Tenon Tours:
A Wonderful Trip to Ireland
We thoroughly enjoyed our self-driving tour of Ireland. Loved our itinerary, and the cities that we are able to visit. There were a few "misses" along the way, which resulted in 4 starts, not 5.
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your experience with us, Mary! I am glad to hear that you enjoyed your self-drive tour of Ireland. However, we would love to understand more about why you felt your trip was only 4-stars. I will pass this along to your Travel Specialist, but you can also share further details in your post-travel survey or email us at travel@tenontours.com. Thank you again and I hope that we will have the opportunity to make things right for another trip in the future.
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Partilhar
Cliente fiável
Verificado pela Feefo
4 years ago
All planned activities were on time. Drivers were professional.
Worked to make the trip seamless and honor the plans from 2020
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your experience with us! We're happy that you had a seamless trip to Ireland and that you were able to reschedule for 2022. We hope we'll have the chance to work with you again in the future.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
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Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
