Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Teletext Holidays Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 15,153 comentários

John Unsworth

Verificado pela Feefo

1 month ago

O que John Unsworth disse sobre Teletext Holidays:

Good service

Kenneth was friendly and efficient

Sam

Teletext Holidays

24 days ago

Hey John, Thanks for sharing your experience. We're delighted to hear that you found Kenneth to be friendly and efficient. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Cliente fiável

Verificado pela Feefo

1 month ago

Not happy

Not happy with Tel Text full of lies and customer service is rubbish they promised the most I never deliver will not recommend to use them again

Joe

Teletext Holidays

24 days ago

Hey Thank you for your feedback. We're sorry to hear that you're disappointed with your experience and that we did not meet your expectations. We take comments like yours seriously, and a member of our team will contact you to discuss your concerns and investigate the issues you've raised. We appreciate the opportunity to look into this further and work towards a resolution. Warm regards Joe

Anthony Swarbrick

Verificado pela Feefo

EGY

1 month ago

O que Anthony Swarbrick disse sobre Teletext Holidays:

Amazing service

Great service from Andy

Sam

Teletext Holidays

24 days ago

Hey Anthony, Thank you for your lovely feedback about Andy.! We’re so glad he provided a great service and we’ll be sure to share your kind words with him. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Cliente fiável

Verificado pela Feefo

1 month ago

Aaron was very helpful

Sam

Teletext Holidays

24 days ago

Hey, Thanks so much! We’ll be sure to pass your kind words on to Aaron. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Cliente fiável

Verificado pela Feefo

1 month ago

Aaron

Aaron was very helpful in changing a mispelt name

Sam

Teletext Holidays

24 days ago

Hey, Thanks for sharing your review! We’re happy to hear Aaron was such a help and got everything sorted out for you. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Jean

Verificado pela Feefo

1 month ago

O que Jean disse sobre Teletext Holidays:

Very pleased with the helpful service I spoke to Andy who was very polite and very helpful, would book again with this company

Sam

Teletext Holidays

24 days ago

Hey, Thanks for sharing your experience! We’re delighted to hear Andy was such a help and we look forward to helping you book your holiday! Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Michelle

Verificado pela Feefo

GBR

1 month ago

O que Michelle disse sobre Teletext Holidays:

Holiday booking

Andy was very helpful and excellent customer service

Sam

Teletext Holidays

1 month ago

Hey Michelle, Thanks for sharing your experience! We’re delighted to hear that Andy was such a help and he offered excellent customer service. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Cliente fiável

Verificado pela Feefo

1 month ago

Excellent customer service.

The service was excellent from start to finish. The waiting time on the phones were very short and customer service was excellent too. They are very helpful and professional and answered your...

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Sam

Teletext Holidays

1 month ago

Hey, Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience from start to finish. Providing prompt, helpful, and professional service is what we strive for, so it's wonderful to know our team was able to answer your questions clearly and make the process as smooth as possible. Your recommendation to friends and family means a great deal to us. Thank you for choosing us – we look forward to helping you again in the future! Thanks again, Sam

Geeta Patel

Verificado pela Feefo

1 month ago

O que Geeta Patel disse sobre Teletext Holidays:

Aaron was fantastic. Looking forward to our holiday thanks

Sam

Teletext Holidays

1 month ago

Hey Geeta, Thanks so much! We’ll be sure to pass your kind words on to Aaron. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

Cliente fiável

Verificado pela Feefo

1 month ago

Kenneth is great

Had a very positive experience with Kenneth today! Thank you Kenneth, cannot wait for our holiday in September! **

Sam

Teletext Holidays

1 month ago

Hey, Thanks for sharing your experience! We’re delighted to hear Kenneth was such a help. Thank you for choosing Teletext Holidays, we are thrilled to be a part of your travel plans and wish you a great holiday! Thanks again, Sam

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Teletext Holidays Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?