The service is excellent and signing up could not have been easier.
3
Partilhar
NW
nic Williment
Switchcraft Verificado
6 years ago
O que nic Williment disse sobre Switchcraft:
Easy to use
2
Partilhar
SB
Sylvia Bradbury
Switchcraft Verificado
6 years ago
O que Sylvia Bradbury disse sobre Switchcraft:
yes I would recommend them
2
Partilhar
Cliente fiável
Switchcraft Verificado
6 years ago
Easy and clear presentation
2
Partilhar
SC
Sylvester Coomber
Switchcraft Verificado
6 years ago
O que Sylvester Coomber disse sobre Switchcraft:
Dead easy switch, Awaiting events
1
Partilhar
Cliente fiável
Switchcraft Verificado
6 years ago
Switchcraft cares about existing and prospective customers
Outstanding and spot on assistance and ongoing support!!!
2
Partilhar
Cliente fiável
Switchcraft Verificado
6 years ago
EASY TO SWITCH AND CHEAPER GAS AND ELECTRIC
OF COURSE ,SO EASY TO SWITCH
2
Partilhar
Cliente fiável
Switchcraft Verificado
6 years ago
Easy to input the information required and very impressive to see the details of the new deal against the old one.
2
Partilhar
RH
Richard Harris
Switchcraft Verificado
Painswick
6 years ago
O que Richard Harris disse sobre Switchcraft:
Not everyone has a mobile telephone number!!!!
I was driven to distraction when I could not confirm details. It transpired I HAD TO PUT IN A MOBILE PHONE NO. and I don't have one. Fortunately my wife came home and I have used hers. My Landline...
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Petar Lekarski
Switchcraft
6 years ago
Hi Richard,
Thanks for using Switchcraft and for taking the time to leave us a review.
I’m sorry about the issue you had signing up. We ask for a mobile number as this is required by the energy suppliers we work with in order to process a switch.
We can add a landline number to your account separately and pass it on to your new supplier. We’ve now been in touch to arrange this.
If there's anything else we can help with, please do get in touch.
Best wishes,
Petar
RH
Richard Harris
6 years ago
Thankyou for your quick response but I really do think other older users like myself will meet my problem! I do think your procedures need to be a teeny weeny bit more user friendly by the simple expedient of being able to use a landline number or a mobile (or both). I was really stuck trying to understand why I could not complete the initial sign-on procedure.
Having said that, I do look forward to not having to review my energy plans each year. I hadn't, in fact, realised that EDF had made a big increase in my monthly payments a couple of months ago!
2
Partilhar
IW
Ian Michael Warin
Switchcraft Verificado
6 years ago
O que Ian Michael Warin disse sobre Switchcraft:
Do not give enough detail, particularly with regards to cancelling existing arrangements, such as direct debits
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
