Very quick delivery and good communication, initially ordered the wrong size bracelet, exchanged for the correct size within a week, excellent service.
items arrived quickly but will not be useing steffans again was very dissapointed with the dirty pandora items i purchased
Steffans
Steffans
14 years ago
The Pandora beads, clips and safety chain are made from 925 sterling silver, some with 14ct gold detailings and some solid 14ct gold. The silver beads are all rhodium plated. The rhodium plating is a coating that helps prevent against the sterling silver tarnishing, which is a natural reaction with the oxygen. The rhodium finish can sometimes appears to be darker that expected and can leave the product not looking as shiny as the dispay picture that you may have seen on steffans.co.uk. In the unlikely even that a product isn't up to the standards you expected then we will have no hesisitation in exchanging it for you or offering you a full refund within our returns period. We pride ourselves on our service at Steffans and do our upmost to uphold this to all our customers.
The Steffans Internet Team
Despite my comments below my contact with Steffans was excellent: both by email and phone. This prompt and polite service would encourage me to use the site again. I had to remind them to give me...
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Steffans
Steffans
14 years ago
The January sale that was present on steffans.co.uk earlier this year was the first online sale Steffans have ever held. We received an overwhelming response, but unfortunately encountered a few problems, but did our upmost to deal with them as efficiently as possible. We apologise for any inconveniences this may have caused but we always do our upmost to offer top quality service to all our customers.
The Steffans Internet Team.
Avaliações de produtos
Data de compra: 11/02/2012
0
Partilhar
Cliente fiável
Verificado pela Feefo
14 years ago
Delivery and service excellent
Avaliações de produtos
Data de compra: 15/03/2012
0
Partilhar
Cliente fiável
Verificado pela Feefo
14 years ago
Very helpful when I was experiencing difficulty with order on web-site.
Avaliações de produtos
Data de compra: 17/03/2012
0
Partilhar
Cliente fiável
Verificado pela Feefo
14 years ago
Delivery could have been a little quicker - took over a week to come.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
