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Southall Travel Comentários

Classificado
Excelente

Discover the world with Southall Travel, one of the UK’s most trusted and popular travel companies.

Serviço
4.6
/5

5

4

3

2

1

2,500

491

76

24

105

3,196

classificações no último ano

A apresentar todos os 8,354 comentários
Cliente fiável
4 days ago
Data de compra: 18/06/2025
Soul problem
Good service
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Monika
Southall Travel
2 days ago
Dear Valued Customer, Thank you so much for taking the time to send us your warm and encouraging feedback. Regards, Southall travel
Cliente fiável
4 days ago
Data de compra: 20/06/2025
wondeful support and good knowledge
excellent
MH
Mr Hafiz Muhammad Hussain
Slough
4 days ago
Data de compra: 19/06/2025
O que Mr Hafiz Muhammad Hussain disse sobre Southall Travel:
Everything is fine
Customer service is much better than other travel agencies. Good environment, friendly gossips, flexible rates.
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Monika
Southall Travel
2 days ago
Dear Hafiz, Thank you so much for taking the time out to share your experience with us. We are absolutely thrilled to hear such a positive review about the quality of our customer service. It's always encouraging when customers acknowledge the good work of our team. Regards , Southall Travel
MK
Mandeep Khabra
Isleworth
4 days ago
Data de compra: 20/06/2025
O que Mandeep Khabra disse sobre Southall Travel:
Prompt and helpful
I had a brilliant experience with Southall Travel. The advisor I dealt with was professional, clear, and genuinely helpful throughout. They listened carefully to all my requirements and made sure...

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Monika
Southall Travel
4 days ago
Dear Ms Kaur, Thank you so much for contacting us and sharing your wonderful experience with Southall Travel. We are thrilled to hear that you found our service professional, clear and helpful. It's fantastic to know that we were able to understand all your requirements and take care of every detail. Regards, Southall Travel
Cliente fiável
4 days ago
Data de compra: 19/06/2025
NYC staff
Your staff behaviour is very nyc. Excellent 🎖️
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Monika
Southall Travel
4 days ago
Dear Valued Customer, We are grateful to receive your feedback about the behavior of our staff. We place great emphasis on the conduct and professionalism of our staff and are pleased to know that you found it excellent. Regards, Southall Travel
Cliente fiável
4 days ago
Data de compra: 21/06/2025
Good
Cliente fiável
9 days ago
Data de compra: 02/06/2025
Dealt with a couple of agents through this agency before booking for a trip to Thailand . Personally, didn’t have a great experience with the booking process, the price and trh follow up offered by...

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Monika
Southall Travel
6 days ago
Dear Valued Customer, Thank you for taking the time to provide feedback about your recent experience with our agency. We regret to hear that you were not satisfied with the process and follow-up. One of our core values is to provide superior customer service to our clients, and clearly, we have fallen short of this in your case, we sincerely apologize. Regards, Southall Travel
MC
Mrs Jagruti Virendra Chavda
WEMBLEY
5 days ago
Data de compra: 23/06/2025
O que Mrs Jagruti Virendra Chavda disse sobre Southall Travel:
the worst travel agent ,dont ever book with them
Their after-purchase customer service is absolutely rubbish. My booking for this morning to Mumbai was cancelled and they didnt help or advice on how to book another flight by paying a small admin...

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Monika
Southall Travel
4 days ago
Dear Jagruti, We understand that your recent experience with our customer service did not meet your expectations. However, our records indicate that our representative informed you that amendments to the date are not permitted because the airline denied you the ability to board the flight, marking you as a no-show. According to the fare rules associated with your ticket, changes are not allowed in the event of a no-show. Our representative has been consistent in assisting you every time you have contacted us. We greatly appreciate your patience and understanding in this matter. Regards, Southall Travel
MM
Mr Princemon Mathew
Swindon
5 days ago
Data de compra: 22/06/2025
O que Mr Princemon Mathew disse sobre Southall Travel:
Not much impressed
To arranging the ticket was great as urgency. However paid extra for flexible ticket to change the date wasn’t an option. It made 50% additional cost which wasn’t a great deal
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Monika
Southall Travel
4 days ago
Dear Princemon, We apologize for any misunderstanding regarding our services. The flexibility option is typically designed to permit easy changes. However, certain terms and conditions, including the airline's policy or ticket availability, might pose some restrictions. We would kindly ask you to send an email to helpdesk@southalltravel.co.uk detailing your concerns so that we can investigate what exactly occurred. Regards, Southall Travel
MG
Miss Anousha Valaina Gomes
Swindon
6 days ago
Data de compra: 23/06/2025
O que Miss Anousha Valaina Gomes disse sobre Southall Travel:
Vikram was very good. Convincing
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Monika
Southall Travel
4 days ago
Dear Anousha, Thank you so much for your positive feedback regarding Vikram. We're pleased to hear that you have found his performance convincing and of high quality. We aim to provide our clients with the best services possible, and it's encouraging to know that Vikram's efforts have been appreciated. Regards, Southall Travel
Acerca de Southall Travel
Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk
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Palmoak House, Southall, UB1 1SU, United Kingdom
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Acerca de Southall Travel
Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk