This has been a negative experience and I worry every time I look at this piece of art I will think about how bad the customer support was. It was quite alot of money for me to spend and I was so...
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Sonic Editions
Sonic Editions
2 years ago
Hi Meghan,
We’re sorry you’re upset about this, but we’re unable to pay duty or taxes charged on Canadian orders. All orders in the USA, UK and EU are delivered without any charges as we manufacture in all these locations, but, as we say clearly on the site, any customs charges outside those areas are not included. I’m sorry if this was unexpected but all customs or import charges are totally outside our control. We’re glad that you like the print and we’re sorry you felt you needed to mark it down due to a customs charge.
Best,
Sonic Editions
Avaliações de produtos
Sonic Editions
Sonic Editions
2 years ago
Sorry the customs charge spoilt your love of the image.
have used SE before and service again excellent - easy ordering,quality product at great price,prompt delivery
Data de compra: 25/01/2024
1
Partilhar
LR
lisa roller
Verificado pela Feefo
2 years ago
O que lisa roller disse sobre Sonic Editions:
Still have received order. I understand it can take 21 but it seems excessive with modern shipping methods. Order was was placed 10 business days and I’ve received nothing except a receipt. No...
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Sonic Editions
Sonic Editions
2 years ago
Hi Lisa, As you ordered one of the Slim Aarons collection these prints take longer as they come direct from the archive. Glad the prints all got there in the end. Thanks again for your purchase.
Data de compra: 25/11/2023
0
Partilhar
ND
Nicholas Davidson
Verificado pela Feefo
2 years ago
O que Nicholas Davidson disse sobre Sonic Editions:
Sonic Editions - Limited Edition Fine Art Photography. Sonic Editions makes limited edition high quality music photography available to real music fans for the first time. Framed prints of music and cultural icons from only £79.00.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Sonic Editions - Limited Edition Fine Art Photography. Sonic Editions makes limited edition high quality music photography available to real music fans for the first time. Framed prints of music and cultural icons from only £79.00.
