Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Smart TMS Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/smart-tms | Feefo

A apresentar todos os 92 comentários

Cliente fiável

4 years ago

Data de compra: 09/11/2020

Very accommodating when booking sessions, the process was thoroughly explained before treatment and was a stress free experience

Helen

Smart TMS

3 years ago

HI, thank you for your feedback, we are pleased to hear you had a good experience of treatment with us. Kind regards, Smart TMS team

Cliente fiável

4 years ago

Data de compra: 01/03/2021

Fantastic service and effective treatment!

I couldn’t recommend Smart TMS more. After years of depression, anxiety and insomnia, this treatment has been more effective than any medication with no horrible side effects. Their service was...

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Helen

Smart TMS

3 years ago

Thank you so much for your kind words and we are so happy to hear that TMS treatment has worked so well for you! I will pass your comments on to Lea and Abie too. Smart TMS team

Cliente fiável

4 years ago

Data de compra: 05/01/2021

Brilliant service and special thanks to Lorelei

Lorelei was so kind, caring and empathic, she really put me at ease and helped me to look at my anxieties and worries in a more logical way. Nothing was too too much trouble, and she also sent me...

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Helen

Smart TMS

3 years ago

Hi, thanks for your review, we really value your feedback and will make sure we pass the feedback on to the practitioner too! Kind regards, Smart TMS team

Cliente fiável

4 years ago

Data de compra: 22/03/2021

Feeling alive again

I was impressed from the first day by the friendly welcome from the very professional practitioners Athana and Peg, who explained the procedure in detail and gave me every opportunity to ask...

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Helen

Smart TMS

3 years ago

Hi, thank you for your honest feedback of your experience of TMS treatment, we understand that the first session can be daunting. We are however delighted to hear that treatment worked so well for you! All the best for your long term recovery. Kind regards, Smart TMS team

Cliente fiável

4 years ago

Data de compra: 26/02/2021

Thank you for helping.

Extremely helpful and rewarding experience with fantastic attentive counselling.

Helen

Smart TMS

3 years ago

Thank you for your feedback, we are very pleased to have been able to help! Smart TMS team

Cliente fiável

4 years ago

Data de compra: 14/06/2019

TMS for treatment resistant depression

A very professional and friendly team at Smart TMS. Before trying TMS I had tried numerous treatments for treatment resistant major depression and anxiety. TMS has helped me achieve remission where...

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Helen

Smart TMS

3 years ago

Thank you for your feedback, it helps us to continually improve our services! Smart TMS team

Cliente fiável

4 years ago

Data de compra: 13/05/2020

It had an amazing experience with Smart TMS. I was mentally badly affected by coronavirus pandemic and stoped going out,was afraid to touch anything at home as everything seemed contaminated,I used...

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Helen

Smart TMS

4 years ago

Thank you for your feedback and kind words. We are so pleased that we were able to help you.

Cliente fiável

4 years ago

Data de compra: 31/03/2020

Kind, caring and compassionate team, I couldn’t have asked for more

Great experience of phone contact for mental health support. I have now recommended to my 12,500 followers on Depression Friends - on Facebook to use as a support centre when they need a listening...

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Helen

Smart TMS

3 years ago

Thanks so much for the feedback and for the recommendation! Smart TMS

Cliente fiável

5 years ago

Data de compra: 23/03/2020

During the lockdown I had free one-to-one over the phone therapy with Lorelei. I could not rate her high enough. She was so positive, encouraging and uplifting as well as being an excellent...

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Helen

Smart TMS

5 years ago

Thank you so much for your feedback. We are pleased to have been able to help. I will pass on your comments to Lorelei too - yes it is spelt right. Thank you!

Cliente fiável

5 years ago

Data de compra: 08/11/2019

TMS saved my life!

I had suffered badly with PTSD and Depression for years and no treatment was working for me, I started to feel the benefits of TMS around 1/3 of the way through. Since finishing my treatment I...

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Helen

Smart TMS

5 years ago

Thank you for your feedback, we are very happy to have helped you on your journey.

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Acerca de Smart TMS

Smart TMS are the largest provider of Transcranial Magnetic Stimulation (TMS) in the UK and Ireland, treating mental health conditions, including depression and anxiety, and addictions.

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0345 222 5678

9 Cirencester Office Park, Tetbury Road, Cirencester, Gloucestershire, GL7 6JJ, United Kingdom

Serviço de apoio ao cliente

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